Your local shipping companies. Your WhatsApp. Your Instagram. Your COD workflow. eGrow is the only operations platform built around how COD e-commerce actually works — not adapted from prepaid software made for somewhere else. Trusted by 200+ COD operators.
Every missed call, every wrong row, every late dispatch is revenue that walks away. 200+ stores switched to eGrow and got their team's day — and their margin — back.
Orders typed by hand. Shipping tabs that never match the carrier. Customer replies lost in a pinned message. One wrong row and the whole day's revenue is wrong.
The rest of the stack most teams stitch around the sheet.
Send a WhatsApp confirmation the moment an order is placed. Customers reply in seconds — no missed calls, no lost orders, no idle agents.
Stop building daily pickup lists by hand. The moment an order is confirmed, eGrow assigns the right carrier, prints the label, and adds it to today's manifest — automatically. Your team focuses on selling, not on Excel.
You are the best "Egrow wasn't only a solution that made life super easy for both my employees and customers equally — it was an efficient time and cost management tool as well. What I really appreciated from a growing company is the amazing, consistent, high-quality support I received from various team members. They really listen to you and fix what needs to be fixed. All the best, guys. Keep it up. We are proud of you."
Customers who know their parcel is coming refuse it less. Every step — shipped, out for delivery, ETA changed — triggers a WhatsApp update they actually read, so fewer parcels come back unclaimed and your COD revenue stays on your account.
eGrow streams every Confirmed and Delivered order — whether it came from your store, WhatsApp or Instagram — into Meta's Conversion API, server-side and in real time. Your ads learn from buyers who actually receive the package, so CPA drops, delivery rate climbs, and lead quality goes up.
eGrow matches every returned parcel to its order, flags the missing ones, and reconciles your COD payout line by line — so you only pay for parcels actually delivered.
Keep using Shopify, WooCommerce, YouCan, Facebook Leads or your Google Sheet. One click, and every new order flows into eGrow in real time — no CSVs, no developer needed, nothing to migrate. Your team keeps the tools they already know.
Your AI agent answers product questions, handles size and shipping queries, and closes orders while you sleep. Customers feel heard instantly and your team only sees the conversations that actually need a human.
Your team stops switching between WhatsApp, Instagram and call apps. Every message lands in one inbox with the customer's full order history right next to it — so the very first reply already has the answer, and slow responses stop costing you sales.
Send a WhatsApp blast to your customer list, recover abandoned carts, win back dormant buyers, and re-sell to your best customers — all from your existing CRM data, without spending more on ads.
Stop chasing numbers across five dashboards. See exactly which product, city, ad and agent makes you money — and which ones quietly bleed it — refreshed every minute. Make the next decision on facts, not gut feeling.
"I'm a user and I'm really happy and satisfied with the service. Our business has been thriving since we started using eGrow. We've already thanked you privately — now we wanted to thank you publicly."
"COD used to be chaos for us: pending cash, missed calls, and no visibility on where parcels got stuck. With EGROW, labels, tracking, and reconciliation live in one place. We monitor first-attempt delivery rate daily, trigger smart re-attempts, and message customers on WhatsApp automatically. Accounting is cleaner, refunds are faster, and our team spends less time chasing updates and more time growing the catalog."
"EGROW nous a fait gagner un temps fou : confirmations COD auto, étiquettes en 1 clic, suivi livreurs clair. Moins de retours, plus de livraisons."
Do it yourself with our docs and tutorials, or hop on a screen-share with our team and we'll set up anything you want — no extra cost.
Most stores are live in under 10 minutes. Connect Shopify, WooCommerce, YouCan, LightFunnels, PrestaShop, Google Sheets, Facebook Leads or TikTok Forms in one click, plug in your carriers, and your next order already flows through eGrow. Historic orders are imported automatically — no CSVs, no cron jobs, nothing to rebuild.
Plans are based on workspace tier and bundle generous order volume, seats and AI runs. WhatsApp conversation fees and carrier costs are pass-through at provider cost — we never mark them up. If a month doesn't pay for itself, the 7-day money-back guarantee covers you, no questions asked.
Yes. Plug as many stores as you need into a single workspace, segment orders, inboxes and analytics by brand or country, and assign agents per scope with role-based permissions. Switching between stores is one click — no separate logins.
eGrow is carrier-agnostic — you keep your direct contracts and rates. Connect any major local carrier, print labels in your branded format, auto-add confirmed orders to pickup manifests using rules (city, weight, SKU, payment), and let webhooks mirror every status change back to your store in real time.
The agent is automatically grounded on your product catalog, shipping zones, return policy and past order history. You can add custom instructions per channel, upload extra knowledge files, and set escalation rules so it hands off to a human with full context the moment a conversation needs one. It speaks 14 languages including Darija and Arabic.
Both options work. You can connect an existing WhatsApp Business API number from any BSP — we'll migrate it without losing your green tick — or we'll provision a fresh number and handle Meta verification for you. Templates, broadcasts and the AI agent run on the same number, so customers always see one identity.
Every returned parcel is matched against the original shipment, the carrier's status feed and the cash-on-delivery payout. You see, for each order, what was shipped, what came back, what the carrier paid out and what is still pending — with the receipts attached. No more chasing carriers in Excel at the end of the month.
Your data stays yours. Everything is encrypted at rest (AES-256) and in transit (TLS 1.2+), hosted in EU data centres, with role-based access, full audit logs and a one-click export at any time. We're GDPR-compliant, never sell or share customer data with third parties, and our SOC 2 Type II audit is in progress.
Every workspace gets a free setup call where we wire up your stores, carriers, WhatsApp number and AI agent live with you. After that you get 24/7 chat support, a help centre, the eGrow Academy and — on growth plans — a dedicated success manager who reviews your funnel and confirmation rate every month.
Create your account and a dedicated account manager will set everything up for you — for free. By tomorrow your orders are auto-confirmed, your parcels are auto-dispatched and your customers get WhatsApp updates while you sleep.
