One platform to run your entire customer operation
Replace scattered tools with eGrow: WhatsApp, Instagram, calls, workflows, automation, and AI support—unified in one workspace with full customer context.
Trusted by leading companies worldwide
Everything you need in one place
Four products. One platform. No scattered tools.
WhatsApp Suite
CoreShared inbox, broadcasts, and templates for fast, consistent replies.
- Team inbox with assignment
- Broadcasts & segments
- Templates + quick actions
Automation Builder
AutomationNo-code workflows with triggers, conditions, and multi-step actions.
- Event triggers & schedules
- Conditional logic
- Webhooks & integrations
Management
OperationsCustomers, orders, and team operations in one unified view.
- Orders & status tracking
- Customer history
- Team routing & performance
AI Agent
AIHandles conversations and actions 24/7 — with text + voice replies.
- WhatsApp now
- TikTok • Instagram • Messenger — soon
- Understands text, voice, and images
The only platform that
works where you work
Four products. One workspace. WhatsApp, automations, team management, and AI—all connected.
Shared inbox for WhatsApp + calls.
Automate any workflow, no code.
Orders, customers & team in one view.
Your 24/7 AI teammate that handles conversations and takes actions.
Understands text, voice, and images. Responds instantly in 50+ languages.
78% of conversations resolved without human help.
Where is my order #12847?
Your order is out for delivery! 📦
ETA: Today by 6 PM
I heard your voice message. Yes, I can change the delivery address. Please provide the new address.
Why eGrow is a must for e-commerce businesses
Running 20+ orders a day with a remote team? You already know the chaos.
Orders & Conversations
Orders everywhere.
Shopify, WooCommerce, Instagram DMs, WhatsApp — orders scattered. Copy-paste into spreadsheets. Things slip through.
"Did anyone confirm this?"
Team shares one WhatsApp. Someone replied, someone didn't. Customers wait. Orders cancelled.
Shipping & Delivery
Manual shipping
Copy name. Copy address. Copy phone. Paste. Repeat 50 times. Wrong addresses. Lost packages.
"Where's my order?"
You check portal. Check WhatsApp. Check sheet. 10 mins gone. Multiply by 50.
Performance
Who's doing what?
Who confirmed orders? Who's fast? You don't know. Can't improve what you can't see.
Follow-up fatigue
Order not confirmed? Not delivered? Returned? Hours on repetitive messages.
Push Your Delivery Rate Sky-High
The "I forgot I ordered" Problem
Customer forgets. Courier calls, no answer. Order returned. You lose money.
The WhatsApp Fix
Auto-notify them on WhatsApp: "Your order is out for delivery!" They expect it. They receive it. Delivery rate explodes.
Your current process is limiting your growth.
Replace spreadsheets and scattered tools with one unified command center. We'll install the complete system and launch it in 48 hours.
AI Agent
WhatsApp-native AI that works 24/7
Handle customer conversations, take orders, share delivery updates, and execute business actions—automatically, without human intervention.
Order confirmed! 🍕
2× Large Pizza — 180 SAR
Delivery in ~30 min
Create, confirm & cancel orders
Collect order details, confirm purchases, process cancellations, and share delivery updates—all through WhatsApp.
Examples: confirm, edit address, cancel, upsell
Understands text, voice & images
Customers can send voice notes, photos, or text. Your AI understands all formats and can even reply with voice messages.
Examples: voice notes, product photos, screenshots
Your order is on the way! 🚗
Driver: Ahmed • ETA: 12 min
Automatic delivery updates
Share real-time order status, driver details, and delivery ETAs. Customers always know where their order is.
Examples: ETA, status changes, courier details
One AI agent across all channels
Multi-channel AI agent
WhatsApp and Instagram are now live. TikTok and Messenger coming soon. One agent that sells and supports across all your channels.
WhatsApp • Instagram (live) — TikTok • Messenger (soon)
How it works
Customer message
Text, voice, or image
AI processes
Checks store & shipping data
Action executed
Customer updated instantly
Always on, always ready
Your AI agent handles customer conversations around the clock. No missed orders, no delayed responses—even at 3am on a Friday.
Works across industries
See the AI Agent in action
Watch how it handles orders, answers questions, and keeps customers happy.
One platform.
Every industry.
From restaurants to real estate—eGrow powers customer conversations wherever your business lives.
What people say
With thousands of businesses served, here's what teams say after rolling out eGrow.
"With EGROW, labels, tracking, and reconciliation live in one place."
"En une semaine, on a branché WhatsApp et lancé des relances. Le taux de confirmation a bondi…"
"confirmations COD auto, étiquettes en 1 clic, suivi livreurs clair. Moins de retours, plus de livraisons"
Works with your tools
Integrate diverse data sources to enrich your workflows, AI agent knowledge, and customer experience.
- Sync customer context across apps
- Trigger workflows from real events
Get more done with less back-and-forth
Bring conversations, actions, and reporting into one system—so your team spends less time switching tabs and more time helping customers.
Questions, answered
Everything you need to know before rolling out eGrow across your operations.
Talk to our team about routing, SLAs, automations, and an onboarding plan tailored for premium operations.
Is the 7-day free trial really free?
Yes—start a 7-day trial with no credit card required.
Can we use eGrow for WhatsApp and calls together?
Yes. eGrow is designed to unify WhatsApp, call centre workflows, routing, and reporting.
How do you handle security and access control?
We support role-based permissions, encryption, auditability, and secure integrations so teams can scale safely.
Do you help with onboarding for premium teams?
Yes. We can help migrate workflows, map routing/SLAs, and set up automations and AI behaviors for your business.
Enterprise-grade security & privacy
eGrow is built to help teams run secure, compliant customer operations across WhatsApp, calls, automations, and AI.
Workspace-isolated. Never used to train public models.
Industry-standard AES-256 encryption everywhere.
Scoped access ensures users see only their own data.
Ready to grow your business?
Start your 7-day free trial. No credit card required.
Start free trial