eGrow runs the whole cash-on-delivery order: it confirms with the customer on WhatsApp, pushes the parcel to your carrier, follows it to the door, and checks that the money collected comes back to you. Used by 200+ stores in Morocco and across MENA.
Cash on delivery breaks in places prepaid selling never does: customers who never answer, parcels that come back, carriers whose payout never matches your own numbers. A tool for COD has to cover the whole chain, not one step of it.
Every order is confirmed on WhatsApp with confirm and cancel buttons. Anyone who does not reply goes to the Confirmation Center so an agent calls them. Shipping unconfirmed orders is what fills your returns.
Confirmed orders go to your carrier automatically and the tracking number comes back into the order. No copy-paste between a spreadsheet and a courier dashboard.
Delivery status follows each parcel, and the carrier payout file is matched against your delivered orders, parcel by parcel, so an unpaid delivery is flagged instead of forgotten.
A COD tool is only as useful as the couriers it talks to. eGrow is connected to 60 carriers, and the ones Moroccan sellers actually use are already there — parcels are created and statuses come back automatically.
“COD used to be chaos for us: pending cash, missed calls, and no visibility on where parcels got stuck. With EGROW, labels, tracking, and reconciliation live in one place.”
Amghar Mustapha · Morocco · Trustpilot 4.7 ★Orders arrive from Shopify, WooCommerce, YouCan, LightFunnels, PrestaShop or a Google Sheet, plus Facebook and TikTok lead forms — in one list, without duplicates. Setup is free and most stores are live the same day.
Software that runs the life of a cash-on-delivery order: confirming it with the customer, sending it to a carrier, following the parcel until it is delivered, and checking that the money collected at the door comes back to you. Without one, most sellers do this with phone calls and a spreadsheet.
Yes. eGrow connects to 60 carriers, including Ozon Express, Cathedis, Sendit, Digylog, Speedaf, Ameex and Oscario. Confirmed orders are pushed automatically and the tracking number is written back to the order.
Each new order gets a WhatsApp message with confirm and cancel buttons. Whoever does not reply lands in the Confirmation Center for your agents to call, so nothing is lost between the two.
Shopify, WooCommerce, YouCan, LightFunnels, PrestaShop and Google Sheets, plus Facebook and TikTok lead forms. Orders arrive in one list, deduplicated.
Most stores are live the same day. Setup is free and we do it with you.
Plans start at $59 a month. See the pricing page for what each plan includes.
Connect your store and the next order that arrives is confirmed on WhatsApp.
