Refund Policy

Our commitment to clear and transparent policies

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Introduction

At eGrow, we are committed to delivering powerful eCommerce management solutions to help businesses optimize their operations. We strive to ensure clarity and consistency in our policies for all users.

1. 7-Day Free Trial

We offer a 7-day free trial for new users to explore and evaluate our platform before making any payment.

What's included: Full access to all features during the trial period.

No payment required: You will not be charged during the free trial period.

After the trial: If you choose to continue using eGrow after your 7-day free trial, you will need to subscribe to one of our paid plans.

2. No Refund Policy

All payments made for eGrow services are final and non-refundable. We do not offer refunds or partial reimbursements for any reason, including but not limited to:

• Dissatisfaction with the service
• Changes in business needs
• Cancellation of your subscription
• Unused subscription time

Since we provide a 7-day free trial, you have ample opportunity to evaluate our platform before committing to a paid subscription. By subscribing to our services, you agree to this no-refund policy.

3. Billing & Renewals

All subscriptions and payments are processed in full at the time of purchase.
If you choose a recurring plan, it will automatically renew unless canceled before the next billing cycle.
Customers are fully responsible for managing their subscriptions and canceling on time if they do not wish to continue. No refunds will be issued for the current or any past billing periods.

4. Need Help? Contact Support

Our support team is here to assist you with any technical or service-related issues. We encourage you to reach out to us at [email protected] if you need help maximizing the benefits of eGrow or have questions about our policies.

5. Acceptance of Policy

By making a payment to eGrow, you acknowledge and agree to this No Refund Policy. If you do not agree with these terms, please do not proceed with your purchase.

eGrow

Office 9, Farid Business Center, Gueliz, Marrakech, Morocco
+212 808 508 211