Automate customer conversations, boost engagement, and drive sales with our powerful WhatsApp Business automation platform.
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Hi there! I just placed order #78945 for a new laptop. Can you tell me when it will be delivered?
Hello Ahmed! Thanks for your order. I've found your order #78945. Here are the details:
Great, thanks! I need it for a presentation next week. What's the delivery timeline?
I understand you need it urgently. Your order is being processed and will ship tomorrow. Here's the tracking information:
Order Received
June 15, 10:30 AM
Processing
June 15, 2:45 PM
Shipping
Expected June 16
Delivery
Expected June 18
Based on your location, you should receive it by Monday, June 18. That should give you time for your presentation.
Would you like to:
That's perfect! Can I also see my previous orders? I think I ordered accessories last month.
Meta Business Partner
Official WhatsApp API
Order History
Seamless Integration
Our WhatsApp automation solution provides all the tools you need to engage with your customers effectively.
Send automated order confirmation messages with interactive buttons for customers to confirm or modify their orders.
Manage all customer conversations in one place with a shared inbox for your entire team.
Send targeted marketing campaigns to your customer segments with personalized messages.
Manage all your customer conversations in one place with our intuitive WhatsApp dashboard.
Thanks for the quick response! I'll check my order status...
Hi! I'd like to know more about your premium plan...
When will my order #45678 be delivered? I need it by...
Hello! I'm interested in your enterprise plan. Can you...
I need to change my shipping address for order #34521...
Hello! I just placed an order on your website (#78945). Can you confirm if it went through?
18:30
Hi James! Welcome to eGrow support. I can confirm that your order #78945 has been received and is being processed. Is there anything specific you'd like to know about your order?
18:32
Great, thank you! When can I expect it to be shipped? I need it by next Friday for an event.
18:35
I've checked your order details, and I can see it's scheduled to ship within 2 business days. Based on your location, you should receive it by Wednesday next week. You can track your order status anytime at https://www.egrow.com/orders/track Would you like me to expedite the shipping to ensure you receive it before your event?
18:42
Thanks for the quick response! Wednesday should work fine. I'll check the tracking link you sent.
18:45
Multiple team members can view and respond to conversations, ensuring no customer is left waiting.
Features:
Organize conversations with custom labels to prioritize and categorize customer inquiries.
Features:
Track team performance and customer engagement with detailed analytics and reports.
Features:
Discover how WhatsApp automation can transform your customer communication and boost your business.
Connect with over 2 billion WhatsApp users worldwide, making it the most accessible messaging platform.
End-to-end encryption ensures your customer communications remain private and secure.
Interactive buttons, media sharing, and quick replies create engaging customer experiences.
Provide instant responses to customer inquiries at any time, even outside business hours.
Real results from businesses using WhatsApp automation
Compared to traditional phone calls, leading to fewer canceled orders and higher revenue.
Reduction in time spent on routine communications, allowing your team to focus on complex issues.
Before
After
Save 2-4 Hours per agent daily
Higher satisfaction rates due to quick responses and convenient communication channel.
Explore the various ways businesses are leveraging WhatsApp automation to enhance customer experiences.
Enable seamless shopping experiences directly through WhatsApp, from product discovery to checkout and order tracking.
Share your product catalog directly in WhatsApp, allowing customers to browse and select items without leaving the app.
Provide real-time order status updates and shipping notifications to keep customers informed throughout the fulfillment process.
Send automated reminders to customers who abandoned their shopping carts, with direct links to complete their purchase.
Order Confirmed! #12345
Thank you for your order, Ahmed! We've received your payment of $29.99 for:
- Premium T-Shirt (Black, XL)
Your order will be processed within 24 hours.
Great! When will it be delivered?
Based on your location, estimated delivery is 3-5 business days. You can track your order anytime using this link:
https://egrow.com/track/12345
Need to modify your order? Select an option:
The WhatsApp Business Platform offers powerful tools to help businesses connect with customers at scale.
Pre-approved message formats for notifications and updates
Free-form messages within a 24-hour customer service window
Images, videos, documents, and location sharing
Direct customers to websites, phone calls, or specific actions
Pre-defined response options for faster customer interaction
Scrollable options for customers to select from a menu
Integrate WhatsApp with your existing business systems
Showcase your business information, hours, and website
Track message delivery, read receipts, and customer engagement
Join thousands of businesses using eGrow's WhatsApp automation to streamline their customer communication and boost their business.