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Twilio + Slack integration

Connect Twilio with Slack in minutes and automate any workflow between them — no code, no developers, no complicated middleware. eGrow ties Twilio and Slack together over a secure API so when something happens in one, the right thing happens in the other in real time.

Sync customers, orders, statuses and any custom field between Twilio and Slack, trigger actions across both apps from a single workflow, and unify reporting in one place. Set up in 5 minutes with free white-glove onboarding.

No coding required 5-minute setup Real-time sync
Twilio logo — connect Twilio with Slack in eGrow
Twilio
via eGrow
Slack logo — connect Twilio with Slack in eGrow
Slack
0
Triggers
2
Actions
Capabilities

Every trigger and action across both apps.

Twilio
App
Twilio
Triggers · 0
No triggers available yet.
Actions · 1
  • Send SMS
Slack
App
Slack
Triggers · 0
No triggers available yet.
Actions · 1
  • Send Message
Explore more combinations

Pair Twilio or Slack with another app.

Overview

How the Twilio + Slack integration works

The Twilio and Slack integration connects Twilio to Slack through eGrow's no-code automation engine. You build a workflow once — pick a trigger from Twilio, choose an action in Slack, map the fields — and eGrow keeps both apps in sync from then on, in real time, with no developers required.

Common things teams automate between Twilio and Slack: sync new Twilio records into Slack, push Slack updates back to Twilio, fan out one event in Twilio into multiple actions across Slack, alert your team in chat when something breaks, and unify customer data so both systems see the same source of truth.

Setup takes about 5 minutes. Sign up for eGrow, authorise Twilio, authorise Slack, drag-and-drop a workflow between them and turn it on. Free white-glove onboarding is included with every plan — a real account manager will build your first workflow with you over a screen-share.

eGrow is purpose-built for e-commerce and operations teams: the Twilio + Slack integration runs alongside 100+ other integrations, so you can chain Shopify, WooCommerce, WhatsApp, FedEx, DHL and more into the same workflow when you need them. Everything runs in one secure, GDPR-compliant environment with full run logs, retries on failure and OAuth-based access control.

Popular workflows between Twilio and Slack

FAQ

Common questions about the Twilio + Slack integration.

How do I connect Twilio with Slack? +

Sign up for eGrow, authorise both Twilio and Slack from the Integrations panel, then build a no-code workflow between them. The whole setup takes about 5 minutes.

What can I sync between Twilio and Slack? +

Any data either app exposes via triggers and actions: events, customer records, orders, statuses and more. The full list is below.

Is the Twilio + Slack integration free? +

It's included with every eGrow plan — connection costs nothing extra. You only pay your normal Twilio and Slack plans on each side.

Do I need coding skills? +

No. eGrow's automation builder is fully no-code. You select a trigger, pick an action, map the fields, and turn the flow on.

Can I add more apps to the same workflow? +

Yes. Once Twilio and Slack are connected, you can chain any other eGrow integration into the same automation — Shopify, WooCommerce, WhatsApp, FedEx and 100+ more.

How fast does data sync between Twilio and Slack? +

Real time. eGrow uses webhooks where Twilio and Slack support them, otherwise polls every 1–5 minutes. Most workflows complete end-to-end in under 2 seconds, so changes in one app reach the other almost instantly.

Is the Twilio + Slack integration secure and GDPR compliant? +

Yes. Data flowing between Twilio and Slack is encrypted in transit (TLS 1.2+) and at rest, each app is authorised using whichever method it officially supports (OAuth, API key, or signed webhook), and eGrow is GDPR-compliant with optional regional data residency. We sign DPAs on request.

What happens if Twilio or Slack returns an error? +

eGrow retries failed API calls with exponential back-off, deduplicates retries, and surfaces the exact error from Twilio or Slack in the run log so you can fix it. You'll get an email if a workflow keeps failing — no silent drops.

Can I connect multiple Twilio and Slack accounts? +

Yes — authorise as many Twilio and Slack workspaces as you need and route each automation to the right pair. Useful for agencies, multi-brand operators, and dev/staging environments.

Start today

Wire Twilio into Slack in 5 minutes.

Sign up, authorise both apps, and turn on the workflow. Free white-glove setup with every plan.

Free account-manager setup · 7-day money-back guarantee, no questions asked
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