Novità su eGrow

We've added a new permission that allows non-admin users to view screen recordings. This provides greater flexibility for team collaboration and oversight.

We've fixed an issue where certain products were incorrectly syncing with a zero quantity to delivery companies. This ensures accurate stock levels are transmitted for all your products.

We've resolved an issue that was preventing the Gmail integration from connecting properly. Your Gmail integration should now function as expected.

Previously, changes to company settings could retroactively alter past invoices. Invoices are now locked once declared, ensuring data consistency for accounting.

You can now reset the memory of your AI agents during a chat session, allowing for fresh interactions.

A new composer is available to help you craft and send email replies more efficiently.

Configure automatic welcome messages to instantly greet new contacts or customers.

New settings are available to configure and manage WhatsApp calling features.

We've integrated new Forcelog API functionalities to support package trials and exchanges, enhancing logistics integration capabilities.

Fixed an issue where the Poller was incorrectly running all automations, leading to duplicates. Automations now run as intended, individually.

Resolved a problem in Forcelog where stock levels were incorrectly displayed, ensuring accurate inventory visibility.

Fixed an API error that was preventing orders from being successfully transmitted to Ozone from the v1 platform.

Resolved a stock validation error in Forcelog v1 that was preventing users from processing simple parcels.

The Shopify order synchronization process now includes detailed fulfillment location information within the line item metadata, providing richer data for your orders.

Access premium platform features on a subscription basis, with a configurable free trial period to explore their benefits before committing.

Easily find specific orders with new advanced filtering options, allowing for more precise and efficient order management.

Save time by printing multiple shipping labels and invoices simultaneously, streamlining your fulfillment process.

Efficiently assign tasks or items to multiple users or teams at once, with improved controls over scope and team assignments.

Easily manage and track exchanged items as they are returned to your inventory, ensuring accurate stock levels.

Streamline your workflow with new copy-to-clipboard functionality for user phone numbers directly within the inbox, making it easier to extract contact information.

Gain better visibility into your inventory with a new dedicated center that tracks out-of-stock items for each product, helping you manage stock levels more effectively.

Generate and print receipts directly from your Point-of-Sale system for customer transactions.

Resolved an issue where Starter and Growth plan users were incorrectly charged for additional users. Extra user charges are now correctly applied only to Advanced plans, aligning with our official pricing.

Download your conversation history in CSV format for easier analysis and record-keeping.

Efficiently resend multiple messages that previously failed to send, ensuring your communications reach their intended recipients.

We've added a new duplicate button to streamline your workflow when setting up integrations, allowing you to quickly replicate existing configurations.

We've fixed an issue that caused server errors when updating pipeline stages, especially during QR code scanning and manual transitions in the orders module. This ensures smoother and more reliable order processing.

You can now add an AI node to your automation workflows, enabling more intelligent and dynamic processes within your system.

Users with analytics or admin permissions can now see the total monetary value directly in the pipeline header, providing quick insights into your pipeline's worth.

We've corrected an issue to ensure that only the appropriate delivery notes are sent to carriers, preventing confusion and improving shipping accuracy.

V1 users will now see a clear warning when a payment fails, helping you quickly identify and resolve billing issues.

Our billing system now retries failed payments daily, improving the chances of successful transactions. Additionally, subscription cancellations will now take effect immediately without a grace period.

The Gmail integration now supports sending HTML-formatted emails, proper message threading, and improved handling of Cc, Bcc, and attachments. We've also resolved inbound message truncation and refined incoming message filtering.

We've introduced a new setup for AI agents, allowing them to assist with confirmation processes and automate related tasks.

You can now make VOIP calls directly from the call center, streamlining communication and improving agent efficiency.

We've addressed and resolved the reported delays in the pipeline view, ensuring faster loading and a smoother user experience when managing your pipelines.

You can now connect your Gmail account to manage emails directly within the Inbox and Campaigns features, streamlining your communication workflows.

We fixed a bug that prevented proper scrolling on the mobile application, ensuring a smooth and functional user interface.

Our WooCommerce integration now automatically extracts ISBNs from webhooks, improving product identification and data synchronization for your orders.

We fixed an issue where double-clicking the pay button could lead to multiple withdrawals, ensuring your payments are processed correctly and only once.

You can now configure SMTP settings to send emails through your preferred server within the Campaigns and Inbox features, offering greater flexibility.

You can now save your frequently used filters on the orders list as custom views, making it quicker to access specific order segments.

Unleash the power of AI with our new automation builder, allowing you to create intelligent workflows to streamline your operations.

We've enhanced the clarity of error messages when you encounter issues adding parcels to shipping companies, helping you understand and resolve problems faster.

We've fixed problems where SKUs were not correctly matched when adding parcels and ensured that tracking numbers and statuses now display accurately on the order page.

The user list now displays the assigned team name for each user, providing better visibility into team assignments.

Easily move your active calls from your PC to your mobile device with a single click, allowing you to continue your conversations on the go without interruption.

Integrate with ChatGPT to enhance your workflows and leverage AI capabilities directly within the platform.

Quickly find specific conversations or information in your mobile app inbox with the new search functionality.

Streamline your parcel addition process on the mobile app by using video to capture and upload details.

We fixed an issue where your scroll position was lost when navigating back from a conversation, ensuring a smoother browsing experience in your inbox.

Empower your workflows with intelligent automation. Easily create custom rules and actions to streamline your operations using AI.

Gain more precise control over task and order assignments with new rules based on percentage weight, product, source, city, and confirmation rate. Optimize your team's workload distribution and efficiency.

Stay informed with personalized alerts. Build your own notification rules to get notified exactly when specific events or conditions occur.

Admins can now access a dedicated trash area to view and restore previously deleted orders, conversations, and other items, preventing accidental data loss.

You can now configure a setting to automatically mark conversations as read, helping you manage your inbox more efficiently.

Design and deploy interactive, AI-powered shopping experiences for your customers, similar to a chat-based webpage builder.

Users without inbox permissions will no longer receive call notifications, reducing irrelevant alerts and improving focus.

Manage your inventory and orders more accurately. You can now split product bundles into their individual components, ensuring each item is tracked correctly within the system.

Enhance your quick replies by including multiple images, allowing for richer and more detailed responses to customers.

Easily tag sales actions directly from the mobile app, helping you categorize and track your orders on the go.

We've fixed an issue that caused an error when attempting to edit an order and add new products, ensuring a smoother order management experience.

Streamline your financial reconciliation by importing carrier payout files directly through the mobile app.

Visualize and manage your sales pipeline more effectively with the new Kanban board view available on the mobile app.

Save time by sending multiple orders to carriers and adding parcels in bulk directly from your mobile device.

Easily assign carriers and add tracking numbers to your orders directly from the mobile app for better shipment management.

We've fixed an issue that prevented parcels from being added correctly via the SendIt integration, ensuring reliable shipment creation.

The system now correctly auto-detects recipient numbers when manually adding parcels in the Ozone system, improving data entry efficiency.

We've added a new integration with MarocDelivery, allowing you to streamline your delivery processes directly within eGrow.

You can now connect with Turbo-Liv for enhanced delivery options and management.

You can now see the real-time progress when syncing orders, providing better visibility into the process.

Easily organize and find orders on the mobile app with new sorting options for your order list.

Update order stages directly from the order list on the mobile app, saving you time and clicks.

Efficiently manage multiple orders by changing their stages in bulk directly from your mobile device.

You can now import orders from a file or export your order data directly from the mobile app for easier management.

Easily retrieve and manage orders from your connected e-commerce stores directly within the mobile app.

Quickly verify if a customer is on your blacklist directly from the mobile app, helping you manage potential risks.

The order detail screen on the mobile app now features an improved delivery card, providing clearer and more accessible delivery information.

You can now tailor the display of your Customer and Product lists by selecting which columns to show and how to sort them, making your data easier to manage.

You can now specify which products your Inbox AI Agent can access, giving you more granular control over its operations and ensuring it focuses on relevant items.

Agents can no longer send messages in chat conversations assigned to other team members without first reassigning or taking over the conversation, improving clarity and accountability in team communication.

Introducing AI Assistant capabilities within your Pipelines, designed to help streamline your workflow and improve efficiency in managing stages.

Gain more control over your inventory with new stock synchronization options, allowing you to select specific connections and define the sync direction between eGrow and platforms like Shopify or WooCommerce.

Your Inbox AI Agent can now access and utilize various integration modules as tools, which you can enable or disable to customize its capabilities and extend its reach.

You can now generate read-only API keys for your eGrow account, providing secure access to your data for external applications without allowing modification.

Access new QR code generation and management tools directly within the eGrow web application, making it easier to create and utilize QR codes for your business.

User data is now automatically hidden if a user does not have the necessary analytics permissions, ensuring stricter data privacy and compliance.

A new AI box has been added to your Home page, providing convenient and immediate access to your AI tools and insights.

When a user is deleted, administrators will now be prompted to reassign their customers, orders, and conversations to another user or team, ensuring no data is lost or left unmanaged.

We've fixed an issue where unauthorized users could sometimes see pipeline stages, ensuring that access to pipeline information is now correctly restricted based on permissions.

A new secure 'Export Customer Data' feature is now available in Settings, requiring mandatory two-step verification or re-authentication to protect your sensitive customer information.

The Abandoned Carts page now features the same powerful search and filtering toolbar as the Orders page, allowing you to easily find and manage carts with global search, customizable columns, and various dropdown filters.

Introducing the Customer Quality Radar, a new feature under the Customer section that provides visual insights into customer quality based on aggregated eGrow data and specific store interactions.

You can now conveniently edit customer names directly from the order details page, streamlining your data management.

We've resolved an issue where assigning a conversation to an agent would incorrectly mark it as 'seen' for the client, ensuring the read status remains accurate and clients are not misled.

We've fixed problems with lead assignment to ensure conversations are correctly distributed to agents and no longer assigned to deleted user accounts.

Introducing the new Campaign AI Assistant to help you create, manage, and optimize your marketing campaigns more efficiently.

Your analytics reports are now more accurate as deleted orders are automatically excluded from calculations, providing a clearer view of your active business performance.

A new setting allows you to control whether automated AI or workflow replies mark conversations as 'Viewed/Read', ensuring conversations remain 'Unread' until a human agent reviews them.

We've added a new integration for Magento, allowing you to connect your Magento store and streamline your operations with eGrow.

The user interface now displays the total number of waiting orders directly next to each center name button, providing better visibility into your workload.

Inbox templates now support displaying videos with a header, making your communications more engaging and visually appealing.

We've fixed an issue that was preventing products from synchronizing correctly with Shopify, ensuring your product data remains up-to-date across platforms.

Access key information and perform quick actions directly from your device's home screen with our new mobile app widgets.

Fixed a bug where sent messages remained visible in the input field after submission on the iOS mobile app, improving the conversation experience.

You can now automatically pull orders from all your connected e-commerce platforms, centralizing your order management.

We fixed an issue that prevented users from completing the Google authentication process, ensuring a smooth login experience.

The export functionality for delivered orders originating from glowmi.ma in v1 has been restored, allowing you to correctly download your order lists.

You can now sort orders within the pipeline view, making it easier to organize and manage your order workflow.

You can now connect with Express Livraison for your shipping needs, expanding your delivery options. This integration allows for seamless management of your Express Livraison shipments directly within the platform.

We've fixed an issue that caused Olivraison parcel automation to time out for some users. Your Olivraison parcel automations will now run reliably without interruption.

You can now disable stock syncing within the Pull Products module, giving you more control over your inventory management. This allows you to manage stock levels independently when pulling products.

We've added a progress indicator for stock syncing, so you can now see the real-time status of your inventory updates. This provides better transparency and helps you monitor the syncing process.

The Orders Pipeline has been redesigned based on user feedback, offering a more intuitive and efficient workflow for managing your orders. This update streamlines your order processing experience.

Integrate with external systems more effectively by receiving real-time notifications whenever a new conversation is created.

View all relevant order data, including custom property lists synced from Shopify, directly within the eGrow order interface when creating orders.

We've introduced a direct OAuth option for the Facebook Conversion API, making it easier and faster to connect your accounts. This new method simplifies the setup process for tracking conversions.

The AI Assistant can now access conversation data to better understand context and improve its responses. This enhancement allows the AI to make more accurate updates and configurations based on user feedback.

We've added a new warning indicator to the orders list to highlight duplicated orders (same customer, same products). This helps you quickly spot and manage potentially erroneous orders.

A new optional setting allows you to automatically merge quantities when the same product variant is duplicated in an order. This helps streamline order processing and prevent errors.

We've fixed an issue where conversations were not sorting correctly. Your conversations will now consistently display with the latest message at the top, ensuring you always see the most recent activity first.

The AI Assistant can now help you manage and utilize WhatsApp Templates. This new capability streamlines your communication efforts on WhatsApp.

Previously, the city information was not correctly saved when processing an order through the 'Add Parcel' feature after an AI correction. This fix ensures city data is now saved accurately.

Product names in line items no longer display the unnecessary '(default)' suffix, providing a cleaner and more accurate representation of your products.

Orders marked as 'delivered' by couriers will now automatically update their status on your dashboard, removing the need for manual updates.

The close icon in the chat widget on mobile devices no longer obstructs the input field, improving usability for mobile users.

You can now reliably schedule WhatsApp campaigns for future dates and times within the Campaigns module.

Accessing page 7 of your products section no longer results in a 500 error, ensuring you can view all your products without interruption.

To improve data clarity and reduce clutter, abandoned cart orders are no longer displayed in your primary orders list and pipeline view.

New incoming messages in the conversation interface now appear instantly without requiring a manual page refresh.

You can now choose wire transfer as a payment method when upgrading your plan. This provides more flexibility for businesses that prefer or require this payment option.

Stay on top of your Facebook ad campaigns with new messages delivered straight to your inbox. This helps you manage your campaigns more efficiently.

Automatically synchronize your product stock levels across various e-commerce platforms like Shopify and WooCommerce. This ensures accurate inventory management and prevents overselling.

We've fixed an issue preventing the Digylog webhook from receiving data. This ensures your integration with Digylog functions correctly and reliably.

We've resolved an error where multi-product orders in Light Funnels were incorrectly recording quantities. Your order data will now accurately reflect the number of items purchased.

Addressed an issue where some customers encountered incorrect pricing during manual renewal attempts or experienced failed auto-renewals. This ensures you can renew your subscription at the correct plan rate.

We've implemented internal configuration to automatically retry failed background registrations, improving the stability and reliability of your WhatsApp integrations.

Previously, Cash on Delivery (COD) orders were sometimes sent to delivery companies without product information, causing products to appear as 'unknown'. This fix ensures all product details are correctly transmitted for COD orders.

We've added a new integration with Fordeex, expanding your options for delivery and logistics partners.

Resolved an issue where Mazacourses webhooks were not appearing correctly in the sync statuses, ensuring better visibility of your integration's activity.

You can now process stock transfers directly within the shipping module, streamlining inventory movements alongside regular customer orders.

Addressed a problem with the 'relais status changed' webhook, ensuring reliable notifications for your relay point updates.

Enjoy a more comfortable viewing experience with our new Dark Mode, reducing eye strain in low-light environments.

Easily assign or remove users from modules within Egrow, giving you greater control over team access and responsibilities.

When connecting WhatsApp, you can now choose between Coexistence or Cloud API, providing more flexibility for your integration.

Provide your customers with a live tracking link to see their delivery person's real-time location and estimated arrival time. Merchants can also view all delivery personnel's current and historical locations within eGrow.

Resolved an issue where the Confirmation Center consistently defaulted to showing items from new to old, regardless of user-defined sorting preferences. Your chosen sorting order will now be respected.

The phone number input component now automatically detects the user's country, instead of defaulting to Morocco. This provides a more accurate and user-friendly experience for international customers.

When creating an exchange, the new item is now immediately deducted from stock, and pending exchange items are tracked in a dedicated list. Returning items automatically restocks the original item's specific variant back into inventory.

Previously, the 'Orders Matching Your Search' option was disabled after applying filters, preventing you from exporting specific order sets. You can now reliably export orders based on your filtered search criteria.

We've resolved an issue with the quick reply creation and editing bottom sheet, making it smoother and more reliable to manage your quick replies.

Never lose your thoughts again. Messages you type will now be saved automatically, even if you don't send them right away, so you can pick up where you left off.

We've fixed an issue where spaces and line breaks were lost when pasting text into the message input, ensuring your formatting is preserved.

You can now experience our service with a 7-day trial offer for just $9. This allows you to explore our features before committing to a full subscription.

We've fixed a bug that prevented phone numbers from appearing in certain conversations. All relevant phone numbers will now be displayed correctly.

Previously, order export files could appear empty when generated after 6 PM. This fix ensures all order data is correctly included, regardless of the time of day.

We've simplified adding new addresses by automatically populating username and phone number fields. A new 'Add Client' button also pre-fills these details for quick setup.

We've added a new feature to the iOS app that allows you to conveniently check and review your past notifications, so you can stay on top of all important updates.

The WhatsApp Send Message Module now supports hybrid sending, allowing you to initiate messages using either a phone number or a user ID for increased flexibility.

Easily view and manage all your invoices directly from the mobile app, providing a centralized and convenient way to track your billing.

Create, monitor, and manage your Instagram campaigns directly from your mobile device, giving you more flexibility and control on the go.

Customers can now easily track their orders with public tracking links and receive payment links for a smoother checkout experience.

Manage and monitor your fleet on the go with our brand new mobile application, providing real-time location and status updates.

We've improved the completeness of customer information within your CRM, providing a more comprehensive view of your customer interactions.

Your product catalog now features more complete and accurate information, making it easier to manage and showcase your offerings.

We've fixed an issue that prevented some Shopify payments from being properly traced, ensuring all transactions are now accurately recorded and visible.

We've added a new integration with a delivery service, streamlining your shipping processes and expanding your delivery options.

We've made significant improvements to how analytics data is calculated and presented, ensuring more precise reporting on order rates, stages, and real order totals. This provides you with more reliable insights into your business performance.

You can now tag orders with Upsell, Cross-sell, or Down-sell actions, and track detailed performance metrics for these sales types across your agents. This includes dynamic updates to global performance, individual agent cards, and accurate agent commission calculations.

Access comprehensive statistics for each of your shipping companies, including total orders, delivered, pending, and failed deliveries. This helps you monitor and optimize your logistics partners.

Your dashboard now includes new cards for 'Chiffre d'Affaire' (Total Revenue) and Average Order Value (AOV), alongside corrected currency display and refined delivery/return ratio calculations. You can also customize which cards appear in your Orders table, dashboard, and analytics views to focus on the metrics most important to you.

We've rebuilt our search engine from the ground up to deliver faster, more accurate, and more relevant results across the platform. Find what you need with greater ease and efficiency.

Easily create and embed customizable sign-up forms to capture new leads and grow your customer base directly through your website or landing pages.

Receive a personalized, AI-generated business insight daily on your dashboard, based on your analytics and historical data. This helps you quickly identify trends and opportunities to optimize your operations.

When processing returns, product cards in the Returns Center now clearly display specific variant details like size. This eliminates the need to open order details, streamlining the return process for your agents.

Introduce a new system allowing you to generate 'Unpaid' invoices upon order creation, sent with packages. The system supports cash collection by delivery agents and automatically updates invoice status to 'Paid' upon reconciliation, streamlining your invoicing process.

You can now generate unique payment links for your customers, allowing them to pay for orders via wire transfer and upload their receipt. This creates a pending transaction in the order and notifies your team for validation.

We've fixed an issue where activity notes in inbox conversations were not correctly marking read statuses. Your conversation read statuses will now be accurate and reliable.

Easily view and manage campaigns that are specifically associated with individual phone numbers. This helps you target and track your outreach efforts more precisely.

We've fixed a bug that prevented users from creating new channels in Team Chat. You can now reliably create, edit, and delete channels to organize your team communications.

You can now easily recover your password directly within the mobile application, ensuring seamless access to your account even if you forget your credentials.

We've introduced a new support ticketing system to help you get assistance more efficiently. Easily submit and track your support requests directly within the platform.

Integrate seamlessly with bmdelivery to streamline your delivery processes. This new integration helps automate and manage your shipments more effectively.

We've resolved an issue where currency was incorrect in wire invoices and transaction times were displayed in the wrong timezone. Your wire invoices now show accurate currency and transaction times.

Users can now access all necessary actions directly from the order detail page, streamlining order management.

Manage all your notifications in one centralized place and customize your preferences to receive updates that matter most to you.

Easily switch between multiple accounts without logging out and back in, saving you time and improving workflow efficiency.

Easily create and manage your marketing campaigns directly within the platform, giving you more control over your outreach efforts.

Access dedicated centers for managing shipping, relaunch processes, and transaction details, providing a comprehensive view of your order lifecycle.

The dashboard now correctly displays the appropriate currency symbol instead of always showing '$', ensuring accurate financial reporting.

The reply button now functions correctly even when there's a temporary connection issue, improving communication reliability.

Engage with new Point of Sale video content directly from your web browser, enhancing your understanding and training.

We've added missing statuses to the Speedaf integration, providing more detailed tracking and visibility for your shipments.

Teams can now distribute conversations unequally among members, allowing for more flexible workload management and specialized routing.

You can now see the exact time audio messages were sent and received within the WhatsApp mobile app, providing clearer communication timelines.

The sender's name is now displayed next to sent messages in your Inbox, making it quicker to track and manage your communications.

Previously, WhatsApp campaigns failed to send messages to numbers starting with '06' when using CSV files. This has been fixed, ensuring all your contacts receive messages.

You can now use AI Mode within the geography corrections settings to enhance the accuracy and efficiency of your location data management.

Previously, .docx files were not downloading with the correct file extension. This has been resolved, ensuring your documents download as expected.

The Point of Sale (POS) icon is now visible in the menu for all plans, even if not included in your current subscription. This helps you discover the feature and understand its benefits before upgrading.

Streamline your sales process with the new eGrow POS Scan feature, allowing for quick and efficient product scanning at the point of sale.

You can now retry all failed messages in your inbox with more control, including optional sender and recipient selection, and the ability to choose between normal messages, templates, or both.

An issue affecting the accuracy or display of cities within Digylog has been resolved, ensuring more reliable geographical data.

Plan 3 subscribers can now manage business hours, submit absence requests, and track team holidays directly within the platform. This helps streamline team management and improve operational planning.

Resolved an issue where filtering orders by time in the pipeline view was not functioning correctly. You can now reliably filter orders to quickly find what you need.

The relaunch button in the relaunch center now works as expected. This ensures you can easily restart processes when needed.

Addressed an issue with customer CSV imports, making the process more reliable. You can now import your customer data smoothly and without errors.

Easily search for and select existing customers, or create new ones directly from the POS. If no customer is chosen, transactions will default to 'walk-in'.

Apply percentage-based or fixed-amount discounts to the entire cart. A reason field helps track why discounts were applied.

Quickly add non-catalog items to a customer's cart by specifying the name, price, and quantity. This is perfect for unique or one-off sales.

You can now edit the unit price of individual items in the cart, not just the quantity. This provides greater flexibility for special pricing during a sale.

Process payments using various methods including Cash, Card, Transfer, Cash on Delivery (COD), and Other. This offers more convenience for your customers.

During checkout, simply enter the cash received, and the system will automatically calculate the change due. This speeds up cash transactions and reduces errors.

Payments are now recorded as explicit transactions on each order, providing a clearer audit trail and better financial tracking, rather than just marking an order as paid.

After checkout, a new confirmation screen displays the total paid and change due. From here, you can start a new sale, view the order details, or share the receipt.

Resolved an issue where users might have been incorrectly charged for seats when cancelling or undoing a subscription cancellation. Your billing will now accurately reflect your active seats.

Efficiently find products using new advanced filters for SKU, barcode, category, stock status, and tags. You can also sort items by name, order, or newest additions.

Explore your product catalog in a new read-only browser, separate from the main sell screen. This includes a detailed view for each product, making it easier to look up information.

Access a comprehensive, searchable, and paginated list of all orders created through the POS. This makes it simple to review past transactions.

You can now showcase your product catalog directly on WhatsApp, making it easier for customers to browse and inquire about your products.

We've streamlined the automation builder, making it more intuitive and efficient to create and manage your automated workflows.

This new setting allows agents to update and assign a new destination city directly within egrow when creating or editing an exchange or replacement order, which is particularly useful for redirected or previously failed deliveries.

We've added a new webhook that triggers when a new message is received, allowing for more efficient real-time integrations without needing to continuously poll the inbox.

Developers can now integrate with new webhooks that provide real-time updates on message statuses, including delivered, read, and failed, making it easier to identify and address issues with message delivery.

The Order Statistics section now provides a clear, real-time overview of key order metrics and delivery statuses. You can click on any stat card to instantly filter and display only the relevant orders in the table below.

We're excited to launch our new Team Chat Mobile App, allowing your team to communicate and collaborate on the go, directly from their mobile devices.

We've resolved an issue that prevented users from sending multiple attachments when using the Quick Reply feature.

We've implemented a fix to prevent user accounts from being inadvertently blocked in the event of certain API failures, ensuring smoother access.

You can now easily split a large order into several smaller, manageable orders. This provides greater flexibility in order processing and fulfillment.

The filters (Active, Draft, etc.) on the WhatsApp campaign page are now fully functional. You can reliably filter your campaigns as expected.

A new feature allows you to reassign old orders, whether they were previously assigned or not. This helps in better management and distribution of tasks.

The "Openable Package" option is now set as the default for relevant shipments. This streamlines the process for certain delivery types.

In your Inbox, you will now see a countdown for the 24-hour messaging window for WhatsApp conversations. This helps you manage your customer interactions more effectively.

You can now quote or reply directly to a specific message within a thread, making conversations clearer and easier to follow.

Receive a warning before sending a WhatsApp message if the 24-hour messaging window has closed, helping you manage customer communication effectively.

Easily track and manage the status of your customer conversations with new open and close workflow options.

Connect your TikTok account to streamline operations and engage with customers directly from the platform.

We've fixed an issue where stock quantities for simple products were not syncing correctly with WooCommerce. Your inventory will now be accurate.

Find specific information faster by searching directly inside message bodies, not just conversation titles.

Keep your most important conversations easily accessible by pinning them to the top of your list.

Quickly narrow down your conversation list by filtering based on the date of the last message received or sent.

We've added support for Millecolis, allowing you to track parcels and get status updates directly within the platform.

An issue preventing call center stages from syncing in the mobile app v2 has been resolved, ensuring consistent workflow across devices.

Improve your AI agent's knowledge by teaching it new information and adding custom data sources for better responses.

Quickly clear your unread messages with a new 'Mark all as read' bulk action available in the conversation list dropdown menu.

Speed up your responses on the go with a new 'Draft with AI' button directly in the mobile composer.

Efficiently manage your orders with new bulk actions like assign and delete, available via multi-select from the order list.

We've fixed a bug where bulk moving orders between pipelines didn't trigger automations or appear in the timeline.

Export your order data with more flexibility, choosing from five different scopes including current view, all, selected, filtered, or a date range. Large exports are now queued and emailed.

You can now print PDF labels and picking lists for individual orders directly from the order detail overflow menu.

Easily add flat or percentage-based ad-hoc fees to any order, complete with a reason and record of who applied it.

The Returns Center now supports an Exchange mode, allowing you to swap items from a delivered order and create a replacement order seamlessly.

Your orders list now updates automatically and instantly via WebSocket, ensuring you always see the latest information without refreshing.

Access a dedicated list of orders from blocked customers directly within the mobile app.

A new button helps you quickly bring back the OAuth window if it gets lost during the connection process, improving setup experience.

We've resolved an issue where inventory stock quantities for product variants failed to save after updating, ensuring your stock levels are always accurate.

Agents now have access to a personal dashboard to view their performance analytics and track key metrics.

View product images in full-screen (lightbox) directly from the Orders page table and order detail views for better inspection.

Gain deeper insights into your orders with new single-select filters for Variant, Sales Channel, Store, and Agent in your analytics dashboard.

Automatically send a personalized welcome message whenever a new conversation is started. This helps you greet customers instantly and set the right tone for every interaction.

Agents can now record and stream their screens, enhancing collaboration and support capabilities.

Receive real-time push notifications for critical order events like new orders or failed deliveries. You can now enable or disable notifications for specific stages to tailor alerts to your team's needs.

Gain deeper insights into your order data by filtering reports in Analytics > Orders by specific stores or sales channels. This helps you analyze performance across different sales points more effectively.

Easily import your customer data by uploading CSV files. You can now categorize these lists into specific groups for better organization and targeted communication.

The 'Sold' counter in V2 billing now accurately reflects the correct values. This ensures you have precise data for your billing and sales tracking.

Your city selections will no longer reset when refreshing the page. The system now remembers your last edits, providing a smoother workflow.

We've revamped our customer segmentation tools, offering more powerful and flexible options to group your customers. This allows for more precise targeting and personalized marketing efforts.

Resolved a bug that was preventing some users from sending messages from the egrow platform.

Addressed an issue where users were incorrectly charged via card despite having existing top-up credit.

Customers can now access detailed breakdowns of their usage charges, providing greater transparency into their billing.

Resolved an issue where sample data failed to load in automation due to large data volumes, improving workflow reliability.

You can now include line breaks when sending WhatsApp messages without a template, allowing for better message formatting.

Gain deeper insights into your agents' performance and activity with the new Agents Analytics dashboard.

Set up automated messages to be sent to customers when they contact you outside of your specified business hours.

You can now mute calls directly within the web and app v2 interfaces for better call management.

A new configuration option allows you to completely disable the bottom chat notifications for incoming messages across the platform.

Configure shipping costs and fees based on specific cities and connections, or apply global settings, for more precise control over your shipping logic.

A new SKU filter has been added to the main Filters sidebar, allowing you to quickly search and filter orders by product SKU.

A new 'Change Variant' button is now available next to each line item in Order Details, enabling faster product variant adjustments.

Resolved slow query issues in the dashboard, significantly improving loading times and responsiveness for accounts with a high volume of orders.

You can now set custom low stock thresholds per product, ensuring more precise inventory alerts.

The automation's Webhook node now clearly indicates whether a webhook has been successfully attached, improving debugging and setup.

Notification titles now include more useful information, providing quick context beyond just an order stage change or creation.

Resolved an issue affecting the 'Next-Order treatment' functionality within the Follow-Up Center.

Corrected an issue affecting rate calculations in the Orders Analytics when filtering by product, ensuring accurate reporting.

Resolved a timeout issue affecting the confirmed rate display in the V1 dashboard, improving data visibility.

When creating manual orders, you can now specify the source (e.g., WhatsApp, Instagram, Store). This helps you understand where your orders are coming from and allows you to filter your dashboard by these sources.

We've updated the user interface for creating and editing quick replies, making it more intuitive and efficient.

Connecting your WhatsApp account is now smoother, as the system will automatically handle the 6-digit PIN submission during the setup process.

When creating orders in the automation module, you can now automatically use a customer's default address, streamlining your order processing.

We've fixed a bug that prevented orders from correctly transitioning to the 'failed distribution' stage, ensuring accurate order tracking and management.

Your dashboard now provides more detailed insights into your income and expenses, helping you better understand your financial overview.

We've resolved an issue where exporting contacts in v1 resulted in an empty CSV file, ensuring you can now reliably export your contact data.

We've fixed an issue that caused message synchronization errors between the mobile app and PC versions, ensuring your conversations are always up-to-date across devices.

Introducing a new automation module that allows you to configure automated calls to customers with custom prompts, waiting times, and specific connection settings, enhancing your customer outreach.

You can now add internal comments and team notes directly within conversations, with the ability to @mention coworkers, improving team collaboration and context sharing.

A new panel is available for each conversation, showing a detailed activity and audit trail. This helps you track all actions and changes related to a conversation.

Previously, users experienced issues making WhatsApp calls when offline in the mobile app. This has now been resolved, ensuring reliable communication.

You can now include new types of attachments, such as multiple pictures, in your Quick Replies. This enhances your ability to provide richer and more informative responses.

Resolved an issue where ad-referral metadata was not consistently displayed in the agent chat box, ensuring all relevant ad media data is now captured and rendered correctly.

The Amana integration now includes new fields for Cab in connection, improved Fim Generation, and the ability to download tickets, streamlining your workflow.

A new system automatically detects and corrects city name typos from customers and shipping companies, ensuring more accurate data. Unmatched new city names will trigger a warning for review.

You can now include the Id fim on parcel labels (Bons de livraison) for Amana, Ameex, and Ozon, providing more detailed information on your shipments.

The Dary Express integration has been enhanced to include missing webhook fields and full parcel tracking capabilities, giving you better visibility into your shipments.

If your carrier is not enabled, you will now see a direct link to guide you on how to enable it, making it easier to resolve the issue yourself.

Fixed a bug where deleting a single line item in an order would incorrectly remove all duplicate products. Now, only the selected item is removed as intended.

When opening a customer profile from the chat sidebar, their active order details will now load directly within the Customer Details panel, providing immediate access to relevant information.

The Quick Reply feature for images now allows you to select and upload multiple images at once, saving you time when responding to customers.

We've added helpful descriptions under each center name title, making it clearer what each center is for at a glance.

You can now perform both lookups and edits within Google Sheets from a single module, streamlining your workflow and improving efficiency.

A new 'This month' preset has been added to the dashboard's date picker, allowing for quicker selection of the current month's data.

Fixed an issue where Forcelog Parcels were not being correctly added to your stock, ensuring accurate inventory tracking.

We've introduced new methods that allow you to easily loop through arrays and select a single item. This gives you more control and flexibility when processing your data.

You can now configure automation rules to use a 'Fresh Value' action or trigger, giving you more control over your automated workflows.

The 'My Couriers' and VOIP features are now exclusively available to users on Pack 2 plans and above, streamlining feature access based on your subscription.

We've resolved an issue where the Confirmation Channel was incorrectly set to 'Manual ALWAYS', ensuring your settings are now accurately applied.

We're excited to announce our new integration with Amana, expanding your options for seamless operations.

Error messages when adding parcels now include the integration name, making it easier to identify the source of any issues.

We've fixed a bug that prevented products from being correctly selected when creating orders via the inbox, ensuring a smoother order creation process.

You can now add a 'current time greater than' condition to your automation rules, enabling more precise time-sensitive workflows.

You can now print order labels directly within the platform if your shipping company provides them via API, streamlining your shipping process.

The title of parcel tracking is now displayed directly under the status in the delivery component on the order detail page, making it easier to understand your shipment's progress.

A new discounts card has been added to the Confirmation Center, allowing you to easily see and manage applicable discounts for your orders.

When sending templates via Inbox in the mobile app, the "no contact number" option is now automatically selected, simplifying the process for contacts without phone numbers.

Resolved an issue where pipeline matching status was incorrectly displayed in the dashboard compared to the settings, ensuring consistent information.

The term "My Carrier" has been updated to "My Couriers" throughout the application for clearer and more consistent language.

The term "External" has been updated to "Carrier" for improved clarity and consistency across the platform.

The Inbox reply zone has been made smaller by collapsing the button icons line, providing a more streamlined and less obtrusive interface.

A new option has been added to switch phone number formats within the Oscario integration, providing greater flexibility for your data.

The Confirmation Center now automatically filters out shipped orders, displaying only unconfirmed orders to help you focus on pending actions.

The application will now always redirect you to the last page you were viewing, even if the app was terminated, providing a more seamless experience.

We've integrated VoIP calling, allowing you to connect with customers and partners more efficiently without leaving the application.

Connect your Gmail account to manage emails directly within our platform, streamlining your communication workflow.

Enhance your account security with instant email alerts whenever your account is accessed from an unrecognized device, helping you detect unauthorized activity.

Easily track the status and history of all your calls directly within your inbox, providing a centralized view of your communication.

Administrators can now define specific stage permissions for users, ensuring better control over workflows and data access.

When a delivery fails, a banner and warning will now appear if another order for the same customer in the same city is pending, allowing you to quickly transfer the failed order.

Strengthen your mobile app security by enabling two-factor authentication using Google Authenticator or email verification codes.

We've resolved a bug that prevented conversations from being correctly assigned to multiple users in version 2, ensuring smoother team collaboration.

When creating new orders in the eGrow module, the customer's default address will now be pre-filled, saving you time and reducing manual entry.

We've updated the instructions for sending WhatsApp template messages, guiding you to correctly use the customer's phone number instead of the External Customer ID.

Administrators can now grant specific permissions for managing transactions directly within the orders module, enhancing access control.

Access a new dedicated center to view all transactions before approval, along with their statuses and statistics, providing better oversight of financial flows.

We've integrated with Yassir, providing you with another convenient and reliable option for your delivery needs.

We've introduced a new Webhook type, PULLING, to enable more flexible and efficient data retrieval for your integrations.

Our Shopify integration now captures note attribute data, providing you with more comprehensive information directly from your Shopify orders.

We've fixed an issue that prevented data from being pulled correctly from Google Sheets, ensuring your integrations work reliably again.

You can now set 'colis ouvrable' as the default option for your Speedaf integration, streamlining your shipping preferences.

We've added new information about the delivery agent to order stage updates, giving you more visibility into who is handling your delivery.

We've introduced a new, more robust system for pulling orders from Shopify, ensuring more reliable and efficient data synchronization.

We've fixed an issue where some products were not being sent when adding parcels, ensuring all items are now correctly included.

We've resolved an issue preventing the WhatsApp webhook from successfully retrieving customer avatars, ensuring they now display correctly.

Easily find specific orders by applying global stage filters directly within the orders list on the mobile app.

A new popup message will now inform you when you've surpassed your current plan's usage quota, prompting you to consider an upgrade.

We've fixed an issue that prevented parcels from being automatically added correctly when using the Kargo Express integration.

The product pull confirmation popup now automatically hides after products are successfully pulled, providing a smoother refresh experience for your product list.

We've added a new button in the integrations section, allowing you to quickly duplicate any existing integration. This saves time when setting up similar integrations.

Users can now easily generate new invoices and upload existing ones, streamlining their financial management.

You can now set your preferred timezone in the application settings, ensuring all time-related data is accurate for your location.

Stay updated with important information directly within the app through a new bell icon, and customize your notification preferences in settings.

You now have the ability to delete chat conversations, giving you more control over your communication history.

When managing Ozon orders, you can now choose between automatically generating tracking numbers or using a custom prefix, offering greater flexibility.

Fixed a bug that prevented users from manually creating new orders, ensuring a smoother experience.

You can now add your organization's Tax ID and full address to your profile, providing more comprehensive company details.

Addressed an issue that could lead to money being withdrawn twice for a single user, enhancing the security and reliability of financial transactions.

A new webhook event has been added to notify your systems when an order is assigned, enabling more robust integration and automation.

We've added a comprehensive set of new operators, including various text, number, and date comparisons, to give you more precise control when building conditions for automations, segments, and filters.

Previously, if country lookup failed during signup, it would default to Afghanistan. Now, the country field will be left empty and required, ensuring accurate user data.

We've added support for more languages and enhanced existing translations, including Italian, to provide a more localized experience for our global users.

Easily manage customer return requests with our new Return Center, allowing you to create and process returns directly for orders.

Streamline customer exchange requests with our new Exchange Center, enabling you to create and manage exchanges directly for orders.

Collaborate more effectively by adding internal comments and tagging your coworkers directly within conversation threads, keeping all relevant communication in one place.

You can now configure assignment rules to automatically assign conversations or tasks only to users who are currently marked as online, ensuring faster responses.

Improve team availability management by automatically setting inactive users offline after a configurable duration, ensuring assignments go to active team members.

The conversation timeline now includes a detailed audit log, showing who performed actions like assigning, closing, tagging, or blocking, along with AI Agent status changes, for better oversight.

Orders created by the AI agent will now correctly include the +212 country code in phone numbers, ensuring accurate contact information.

Access helpful video tutorials directly within the app, providing visual guides to complement our existing articles and enhance your learning experience.

We've resolved critical issues causing AI agent execution failures and incorrect inventory lookups, preventing potential order loss and ensuring reliable product availability checks.

You can now add new condition clauses to WhatsApp order confirmations, giving you more flexibility in when and how these messages are sent.

The developer playground now includes a new order creation functionality that mirrors the automation builder experience, making it easier to test and simulate order flows.

Integration details pages now feature embedded YouTube video tutorials, providing quick and easy access to visual guides for setting up and using your integrations.

We've resolved issues affecting search within integrations, making it faster and more reliable to find the information you need.

The Forcelog integration now supports 'can_open', 'fragile', and 'carton' options, providing more detailed control over your shipping preferences.

Templates that support quick installation now clearly display this option in the templates list, making it easier to identify and set up.

We've introduced new advanced security features to better protect your account. You can now use Passkeys for secure, passwordless logins and enable Two-Step Verification for an extra layer of security, alongside improved device and session management.

The AI Agent now displays its current cost directly on the navbar and provides clear warnings when spending approaches predefined thresholds, helping you manage your budget more effectively.

The Orders screen in our mobile app has been refreshed with an updated design, making it easier and more intuitive to manage your orders on the go.

The Order Duplicated Check module now includes an option to specify whether products in duplicate orders should be considered the same, providing more precise control over your order management.

Resolved an issue where user messages incorrectly displayed the admin's profile picture. Now, messages will correctly show the user's own profile picture.

We've refined the synchronization of orders from Shopify to eGrow, enhancing the accuracy of financial status and UTM parameter fields for better data consistency.

We've resolved an issue where ads metadata messages were not displaying correctly in the mobile inbox. You can now view all relevant ad information on your mobile device.

Easily set up automation to sync order statuses from Shopify to eGrow with our new quick install template. This streamlines your order fulfillment process.

Quickly configure automation to sync order statuses from eGrow to Shopify using our new quick install template. Keep your Shopify store updated automatically.

You can now easily edit the phone number binding for your Quick WhatsApp Templates. This provides greater flexibility in managing your WhatsApp communications.

We've updated the design of the mobile app dashboard and sidebar for a cleaner, more intuitive user experience. This makes navigating the app easier and more efficient.

You can now slide and rearrange rows within sheet fields, giving you more control over your data organization. This makes managing your sheet data more flexible.

We've added a new quick-install automation template to seamlessly send your orders from Lightfunnels directly to eGrow. This streamlines your order fulfillment process between these platforms.

We've added support for more cities within Oscario, providing broader coverage and more options for your operations.

The shipping company connection name is now clearly displayed on each order. This provides immediate clarity on which shipping service is linked to an order.

Empower your AI Agents with greater flexibility by allowing them to integrate and utilize custom API calls as part of their toolset. This enables more tailored and powerful automated workflows.

Seamlessly connect your platform with Elementor for WordPress, enhancing your website building and content management capabilities.

Draft clearer, more professional messages with our new AI-powered feature, similar to smart compose, which can polish your text or translate it for you.

Organize and track your customer interactions more effectively by marking conversations as Open or Closed, helping you prioritize and follow up.

We've improved the process for changing your password, making it more secure and straightforward to manage your account access.

Customers can now reliably view order details within the mobile app, as we've fixed an issue that prevented them from loading correctly.

Gain better insights into user activity with the ability to see their current online/offline status and how long they've been online or when they last went offline.

We've resolved an issue that was preventing smooth scrolling in the switch accounts list, making it easier to navigate between your different accounts.

Order notes are now displayed directly within the processing center, providing your team with all necessary context for efficient order fulfillment.

Node handles now become larger when your mouse approaches them while dragging an edge, making it simpler and more precise to connect elements in your workflows.

Integrate with Forcelog more effectively using our new webhook, allowing for real-time data synchronization and automated workflows.

WhatsApp templates now support methods binding, offering greater flexibility and dynamic content options for your automated messages.

Easily set up automation to send orders from Youcan directly to eGrow with our new quick install template, streamlining your order processing.

Quickly configure automation to send orders from WooCommerce to eGrow using our new template, simplifying your e-commerce workflow.

We've removed the quantity field from the product description when manually adding parcels, simplifying the entry process and reducing clutter.

We've fixed an issue where stock levels were not correctly synchronized in Forcelog integrations when used with automation, ensuring accurate inventory management.

We've fixed an issue preventing Dary Express integration from working correctly due to an account error, ensuring smoother shipping operations.

An issue where product variants were not being sent correctly to Forcelog has been resolved, ensuring accurate product data across your systems.

Easily connect your Google Forms to streamline data collection and automate workflows within our platform.

Users will now correctly receive notifications for WhatsApp calls on their Android mobile app, ensuring you don't miss important communications.

Quickly navigate directly to specific conversations or order details from external links, saving you time and improving workflow efficiency.

Searching for customers by phone number in the mobile app inbox will now correctly return results, making it easier to find and manage contacts.

Previously, users might have experienced issues when trying to view all products from WooCommerce due to pagination not functioning correctly. This has now been resolved, allowing you to seamlessly browse all your products.

The pipeline view page has been made wider, providing more horizontal space for better readability and easier management of your pipelines.

We've resolved an issue where OAuth integration pop-ups sometimes displayed incorrect connection details. You can now connect your integrations with confidence, seeing the accurate information every time.

Streamline customer support by managing tickets directly within your inbox, providing a more organized way to handle customer inquiries.

You can now create and manage your marketing campaigns directly on Instagram, expanding your reach and engagement.

In-app notifications now correctly display the customer's name, providing clearer context at a glance.

Communicate more effectively with your team using our new in-app chat, featuring text, audio, video, and call capabilities for seamless collaboration.

You can now configure a default version and specific redirect behavior after login, customizing your initial experience.

Tailor the orders page table to your needs by customizing its columns and layout, giving you more control over your data view.

Gain better insights into how orders are confirmed by tracking the specific method used, such as agent interaction or WhatsApp.

You can now quickly and securely log in to your account using your Google credentials.

Update your WhatsApp profile information, including name and photo, without leaving the Egrow platform.

Conversations previously assigned to absent users are now automatically rerouted to a designated substitute, ensuring no customer inquiry is missed.

The category option in product settings is now fully functional, allowing you to correctly assign and manage product categories.

Developers can now quickly test API interactions with new playground options to add orders, send messages, and update order stages, generating CURL commands with a single click.

The shortcut for quick replies has been fixed and is now fully functional, allowing for faster responses.

You can now manage and input your own webhook endpoints, enabling custom integrations and real-time data flow to your external systems.

Quick replies can now be configured to be relevant to specific connections and teams, improving efficiency and relevance in your communications.

A new dedicated processing center has been added to streamline and manage various operational tasks more efficiently.

Resolved an issue where new orders were not consistently showing at the top of the pipeline view, ensuring your most recent orders are always visible first.

The functionality for creating recurring expenses has been restored and is now working correctly.

Access relevant customer history, such as order creation details, directly from your inbox messages for better context during conversations.

Automations now support advanced methods like implode, JSON, and replace, giving you more flexibility and power in designing your workflows.

The 'Forgot Password' functionality in version 2 has been fixed, allowing users to reset their passwords without issues.

Order-related messages (e.g., created, blacklisted) in your inbox now feature an updated design for better readability and clarity.

Easily set up common automations with new quick install templates, such as automated follow-ups via WhatsApp, to streamline your processes.

Easily set up automated WhatsApp confirmations for new orders with our new quick install template, saving you time and ensuring customers receive timely updates.

We've resolved an issue where variant titles were not appearing in automation sheets, ensuring all product details are now visible as expected.

An issue preventing Speedaf variant information from appearing in support tickets has been resolved, providing complete order details for better support.

Our Vitex integration now supports adding parcels with stock information, providing more accurate inventory management and streamlined order processing.

We've fixed a bug in Iboga V1 where adding a product would not correctly update the order total, ensuring accurate pricing for your orders.

We've added new packaging type options to Send It V2, giving you more flexibility and accuracy when specifying shipment details.

Fixed an issue where the Facebook comments integration failed to refresh its token, ensuring your integration remains active and reliable.

After connecting Shopify, you'll now receive one-click suggestions for common automations like setting orders as fulfilled and sending orders to eGrow. This makes setting up your workflows faster and easier.

Inputs for auto-add parcel automation creation will no longer auto-fill, providing you with a cleaner and more precise setup experience.

You can now select Vitips cities from a dropdown list, making data entry quicker and more accurate.

We've improved the Quick Express integration to display more exact error messages. This helps you quickly understand and resolve any issues.

Fixed an issue where parcels were not updating to reflect new product information after an order edit. Your parcels will now accurately show the latest product details.

A new Global eGrow 'Message Received' webhook is now available. This allows your integrated systems to receive instant notifications when new messages arrive.

We've introduced new triggers and actions for Odoo leads, allowing you to automate lead creation, retrieve product, category, and customer data directly within your workflows.

We've fixed an issue that was preventing the Vitex integration from connecting properly, ensuring your data flows smoothly.

You can now easily stop any automation run that is currently queued, giving you more control over your processes.

The Digylog integration now includes support for webhooks and list statuses, allowing for more robust and flexible data synchronization and automation.

You can now withdraw your Shopify plan immediately, providing greater flexibility and control over your subscriptions.

Assigned users are now visible directly from outside the inbox in the mobile app, making it easier to see who is responsible for what at a glance.

Resolved an issue where the Digylog order sending setting would incorrectly revert from 'Add only' to 'Add and Send', ensuring your preferences are correctly saved.

The Vitips integration has been enhanced with webhook support, allowing for more flexible and automated data exchange.

We've added new capabilities to the Maystro integration, including a tracking module, webhooks, and the ability to get status updates. This provides more comprehensive visibility and automation for your Maystro-related workflows.

Quick replies in the mobile app now behave consistently with the web version. This ensures a smoother and more familiar experience across all platforms.

A new module has been added to the Egrow integration, allowing you to retrieve inbox conversations. This enhances your ability to manage and track communications directly within the integration.

We've resolved an issue where Arabic characters were not properly supported in the Olivraison integration. You can now use Arabic characters without any display problems.

We've added a new integration with Speedaff, allowing you to connect and manage your Speedaff data directly within our platform.

You can now send quick replies even faster using a new keyboard shortcut, streamlining your communication workflow.

We've resolved an issue that prevented accurate parcel tracking for Amana shipments, ensuring you can now reliably monitor your deliveries.

When creating a new order, you can now see the shipping price and associated fees directly within the form, providing more transparency upfront.

A dedicated call button is now displayed directly within your inbox conversations, making it quicker and easier to initiate calls with your contacts.

We've fixed an issue that caused delays when playing audio in the iOS app, ensuring a smoother listening experience.

You can now seamlessly add parcels, track shipments, and manage procedures directly through our new integration with Colis Prive.

We've resolved a bug that caused an error when sending a large number of messages, ensuring your conversations flow without interruption.

Save time with automatic parcel detail addition for Amana shipments, streamlining your shipping process.

Stay informed at a glance with a new notification counter displayed directly on the app icon for both iOS and Android.

You can now add conditions to your WhatsApp message templates, giving you more control over when specific messages are sent.

The 'store' and 'sales channel' fields are now optional when creating orders in the v2 mobile app, streamlining your workflow.

You can now apply a WhatsApp theme to the chat background in your mobile app inbox, making your conversations feel more familiar.

Our integration form builder now supports file uploads, allowing you to collect documents and other files directly through your forms.

A new module has been added to automatically assign orders in bulk, helping you manage your order fulfillment more efficiently.

A new module is available to automatically assign conversations in bulk, improving your team's response times and workload distribution.

The Orders Pipeline view now displays the 'amount due' instead of the 'subtotal', providing a clearer financial overview for each order.

We've added a new integration with Quick Livraison, allowing you to streamline your delivery processes with this service.

We've fixed an issue where some cities were not being displayed correctly within the AMANA integration.

We've introduced a new OAuth integration for WooCommerce, making it simpler and more secure to connect your store. This enhances data privacy and streamlines the setup process.

We've resolved an issue where orders from Add Parcel were sometimes linked to the incorrect connection. Your Parcel orders will now always be accurately associated with the right connection.

Connect your Instagram account to manage and respond to comments directly within our platform, streamlining your social media interactions.

You can now delete comments from your Facebook posts directly through our platform, giving you more control over your social media presence.

When adding tags to Shopify orders, new tags will now be appended without overwriting any existing tags, preserving your order data.

Resolved an issue where adding tags to Shopify orders was failing, ensuring your order updates are processed correctly.

Easily narrow down information on your center pages by applying date filters, helping you find relevant data faster.

Get instant help and insights directly within the app with our new AI-powered chat assistant, designed to streamline your workflows.

Create and manage your product catalog directly within the app for seamless sharing on WhatsApp.

Organize and manage your video assets with a new media library that supports different statuses (pending, approved, rejected) before use.

Send emails directly from your inbox and manage your email marketing campaigns all in one place.

We've refined the onboarding process with clearer setup steps to help you get started more efficiently.

We fixed an issue where selecting the user connection for sending messages in the Inbox was not working as expected.

You can now easily delete past conversations from your AI Chat history.

AI Chat responses are now shorter and more to the point, making it easier to quickly grasp information.

You can now provide screenshots to the AI Chat assistant for better diagnosis and context-aware assistance.

Configure the audio language and set delays for message responses for your AI Agents, allowing for more natural interactions.

We fixed a bug preventing audio recordings from being sent correctly via the chat widget.

You can now send media files from your Inbox directly through the chat widget, expanding your communication options.

Set up your confirmation center more efficiently with AI assistance, streamlining the configuration process.

You can now define specific availability schedules for your AI Agents, ensuring they operate when needed.

Orders can now be automatically created directly from WhatsApp messages, saving you time and reducing manual entry.

Your WhatsApp Catalog products will now automatically sync, ensuring your listings are always up-to-date without manual intervention.

Quickly find specific messages within your Inbox conversations using the new search functionality.

Gain more control over your WhatsApp Catalog with new capabilities to pull, push, and link products.

Leverage AI to generate quick and relevant responses directly within your Inbox chat, speeding up your communication.

You can now specify country codes in the settings for your Inbox AI Agent, improving localization and accuracy.

Experience enhanced WhatsApp calls with new AI capabilities, offering smarter interactions and support.

We've implemented OAuth2 authentication, providing a more secure and standardized way to connect your accounts.

We've resolved user interface issues and calculation errors in the analytics dashboard, ensuring more accurate data display.

You can now save and switch between multiple accounts without logging out, similar to popular email services, for greater convenience.

We've enhanced the ability to reassign conversations within the Inbox, making it smoother to manage team workloads.

You can now schedule AI Agent tasks to run at a later time, allowing for better planning and automation.

We fixed an issue where deleted users were still being assigned new conversations, ensuring proper conversation routing.

You can now use OGG audio files in your automation workflows, expanding your options for audio content.

Easily filter your Inbox conversations based on the date of the last message, helping you prioritize and find recent interactions.

We fixed a bug preventing Plan 3 users from adding additional team members due to quota constraints.

Build custom audiences and use them to send highly targeted WhatsApp campaigns, improving your outreach effectiveness.

Design and manage your WhatsApp campaigns with a new intuitive flow builder for more structured and effective communication.

View and manage confirmation center actions directly within the order timeline for better visibility and control.

In confirmation center settings, you can now enable or disable the option to reassign tasks upon failure.

A new button allows you to hide the onboarding experience for all users, providing a cleaner interface once setup is complete.

We fixed an issue where clicking 'clear number' in Inbox search disabled conversations and prevented message sending.

Sections in the left menu are now hidden if a user does not have the necessary permissions, providing a cleaner and more relevant interface.

Keep your most important conversations easily accessible by pinning them to the top of your list.

You will now only receive notifications for conversations that are visible to you and assigned to your account, reducing noise.

We resolved an issue where campaign templates incorrectly showed an 'image required' error even after an image was saved.

The WhatsApp connection name is now displayed in the call pop-up, providing clearer context for incoming calls.

When sending template messages, you will now only see relevant WhatsApp connections, simplifying the selection process.

The WhatsApp templates library now supports translations, making it easier to manage multi-language campaigns.

We've redesigned the subscription cancellation flow to be clearer and more user-friendly.

You can now update product details directly when editing an order, providing more flexibility.

Shopify integration now aligns with other app integrations, removing direct billing for a more consistent experience.

You can now retrieve and verify abandoned checkout orders directly from your Shopify store. This helps you track and recover potentially lost sales more effectively.

Previously, some conversations were being assigned to two users instead of just one, causing confusion. This fix ensures conversations are now correctly assigned to a single user.

Users of the Oscario integration with Shopify v2 reported that product variants were being sent in duplicate. This issue has been resolved, ensuring accurate variant data is now transmitted.

Previously, the 'Amount Due' field did not automatically update when you edited products within an order. It now correctly reflects changes made to products, ensuring accurate order totals.

Connect your Amana account to streamline your operations and data flow.

Generate quotes (Devis) and invoices directly from our platform through the new Odoo integration.

Integrate with Xpage to enhance your workflow and connect your services.

Connect with YouCan Ship to manage your shipping processes more efficiently.

View a more detailed breakdown of your current charges, now conveniently grouped by service.

Send SMS messages directly from the platform using our new Twilio integration.

You can now send audio messages directly from your inbox conversations, improving communication flexibility.

Integrate with Stripe to process payments seamlessly within the platform.

We've added missing statuses to the Forcelog integration, ensuring more accurate and complete tracking.

Leverage new AI agent features to automate tasks and enhance your operational efficiency.

Access dedicated features and streamline your Shopify store management with our new app.

Integrate with Facebook to manage and respond to comments directly from our platform.

You can now easily add new lines in editable text areas across all integrations for better formatting.

Resolved an issue where WhatsApp button clicks were not appearing in the inbox, ensuring consistent communication tracking.

You can now select and send multiple photos at once from the mobile app, saving time and effort.

A new contact menu has been added to the Inbox, providing easier access to contact information and actions.

Quickly view the status of your orders directly within the orders listing on the mobile app.

Connect with Gemini to leverage its capabilities within our platform.

Streamline your lead management by integrating directly with Facebook Leads.

Customers can now request our team to build custom solutions directly from the help center. Track the progress of your requests through every stage with real-time email and WhatsApp updates.