Novità su eGrow

We've introduced a new Webhook type, PULLING, to enable more flexible and efficient data retrieval for your integrations.

Our Shopify integration now captures note attribute data, providing you with more comprehensive information directly from your Shopify orders.

We've fixed an issue that prevented data from being pulled correctly from Google Sheets, ensuring your integrations work reliably again.

You can now set 'colis ouvrable' as the default option for your Speedaf integration, streamlining your shipping preferences.

We've added new information about the delivery agent to order stage updates, giving you more visibility into who is handling your delivery.

We've introduced a new, more robust system for pulling orders from Shopify, ensuring more reliable and efficient data synchronization.

We've fixed an issue where some products were not being sent when adding parcels, ensuring all items are now correctly included.

We've resolved an issue preventing the WhatsApp webhook from successfully retrieving customer avatars, ensuring they now display correctly.

Easily find specific orders by applying global stage filters directly within the orders list on the mobile app.

A new popup message will now inform you when you've surpassed your current plan's usage quota, prompting you to consider an upgrade.

We've fixed an issue that prevented parcels from being automatically added correctly when using the Kargo Express integration.

The product pull confirmation popup now automatically hides after products are successfully pulled, providing a smoother refresh experience for your product list.

We've added a new button in the integrations section, allowing you to quickly duplicate any existing integration. This saves time when setting up similar integrations.

Users can now easily generate new invoices and upload existing ones, streamlining their financial management.

You can now set your preferred timezone in the application settings, ensuring all time-related data is accurate for your location.

Stay updated with important information directly within the app through a new bell icon, and customize your notification preferences in settings.

You now have the ability to delete chat conversations, giving you more control over your communication history.

When managing Ozon orders, you can now choose between automatically generating tracking numbers or using a custom prefix, offering greater flexibility.

Fixed a bug that prevented users from manually creating new orders, ensuring a smoother experience.

You can now add your organization's Tax ID and full address to your profile, providing more comprehensive company details.

Addressed an issue that could lead to money being withdrawn twice for a single user, enhancing the security and reliability of financial transactions.

A new webhook event has been added to notify your systems when an order is assigned, enabling more robust integration and automation.

We've added a comprehensive set of new operators, including various text, number, and date comparisons, to give you more precise control when building conditions for automations, segments, and filters.

Previously, if country lookup failed during signup, it would default to Afghanistan. Now, the country field will be left empty and required, ensuring accurate user data.

We've added support for more languages and enhanced existing translations, including Italian, to provide a more localized experience for our global users.

Easily manage customer return requests with our new Return Center, allowing you to create and process returns directly for orders.

Streamline customer exchange requests with our new Exchange Center, enabling you to create and manage exchanges directly for orders.

Collaborate more effectively by adding internal comments and tagging your coworkers directly within conversation threads, keeping all relevant communication in one place.

You can now configure assignment rules to automatically assign conversations or tasks only to users who are currently marked as online, ensuring faster responses.

Improve team availability management by automatically setting inactive users offline after a configurable duration, ensuring assignments go to active team members.

The conversation timeline now includes a detailed audit log, showing who performed actions like assigning, closing, tagging, or blocking, along with AI Agent status changes, for better oversight.

Orders created by the AI agent will now correctly include the +212 country code in phone numbers, ensuring accurate contact information.

Access helpful video tutorials directly within the app, providing visual guides to complement our existing articles and enhance your learning experience.

We've resolved critical issues causing AI agent execution failures and incorrect inventory lookups, preventing potential order loss and ensuring reliable product availability checks.

You can now add new condition clauses to WhatsApp order confirmations, giving you more flexibility in when and how these messages are sent.

The developer playground now includes a new order creation functionality that mirrors the automation builder experience, making it easier to test and simulate order flows.

Integration details pages now feature embedded YouTube video tutorials, providing quick and easy access to visual guides for setting up and using your integrations.

We've resolved issues affecting search within integrations, making it faster and more reliable to find the information you need.

The Forcelog integration now supports 'can_open', 'fragile', and 'carton' options, providing more detailed control over your shipping preferences.

Templates that support quick installation now clearly display this option in the templates list, making it easier to identify and set up.

We've introduced new advanced security features to better protect your account. You can now use Passkeys for secure, passwordless logins and enable Two-Step Verification for an extra layer of security, alongside improved device and session management.

The AI Agent now displays its current cost directly on the navbar and provides clear warnings when spending approaches predefined thresholds, helping you manage your budget more effectively.

The Orders screen in our mobile app has been refreshed with an updated design, making it easier and more intuitive to manage your orders on the go.

The Order Duplicated Check module now includes an option to specify whether products in duplicate orders should be considered the same, providing more precise control over your order management.

Resolved an issue where user messages incorrectly displayed the admin's profile picture. Now, messages will correctly show the user's own profile picture.

We've refined the synchronization of orders from Shopify to eGrow, enhancing the accuracy of financial status and UTM parameter fields for better data consistency.

We've resolved an issue where ads metadata messages were not displaying correctly in the mobile inbox. You can now view all relevant ad information on your mobile device.

Easily set up automation to sync order statuses from Shopify to eGrow with our new quick install template. This streamlines your order fulfillment process.

Quickly configure automation to sync order statuses from eGrow to Shopify using our new quick install template. Keep your Shopify store updated automatically.

You can now easily edit the phone number binding for your Quick WhatsApp Templates. This provides greater flexibility in managing your WhatsApp communications.

We've updated the design of the mobile app dashboard and sidebar for a cleaner, more intuitive user experience. This makes navigating the app easier and more efficient.

You can now slide and rearrange rows within sheet fields, giving you more control over your data organization. This makes managing your sheet data more flexible.

We've added a new quick-install automation template to seamlessly send your orders from Lightfunnels directly to eGrow. This streamlines your order fulfillment process between these platforms.

We've added support for more cities within Oscario, providing broader coverage and more options for your operations.

The shipping company connection name is now clearly displayed on each order. This provides immediate clarity on which shipping service is linked to an order.

Empower your AI Agents with greater flexibility by allowing them to integrate and utilize custom API calls as part of their toolset. This enables more tailored and powerful automated workflows.

Seamlessly connect your platform with Elementor for WordPress, enhancing your website building and content management capabilities.

Draft clearer, more professional messages with our new AI-powered feature, similar to smart compose, which can polish your text or translate it for you.

Organize and track your customer interactions more effectively by marking conversations as Open or Closed, helping you prioritize and follow up.

We've improved the process for changing your password, making it more secure and straightforward to manage your account access.

Customers can now reliably view order details within the mobile app, as we've fixed an issue that prevented them from loading correctly.

Gain better insights into user activity with the ability to see their current online/offline status and how long they've been online or when they last went offline.

We've resolved an issue that was preventing smooth scrolling in the switch accounts list, making it easier to navigate between your different accounts.

Order notes are now displayed directly within the processing center, providing your team with all necessary context for efficient order fulfillment.

Node handles now become larger when your mouse approaches them while dragging an edge, making it simpler and more precise to connect elements in your workflows.

Integrate with Forcelog more effectively using our new webhook, allowing for real-time data synchronization and automated workflows.

WhatsApp templates now support methods binding, offering greater flexibility and dynamic content options for your automated messages.

Easily set up automation to send orders from Youcan directly to eGrow with our new quick install template, streamlining your order processing.

Quickly configure automation to send orders from WooCommerce to eGrow using our new template, simplifying your e-commerce workflow.

We've removed the quantity field from the product description when manually adding parcels, simplifying the entry process and reducing clutter.

We've fixed an issue where stock levels were not correctly synchronized in Forcelog integrations when used with automation, ensuring accurate inventory management.

We've fixed an issue preventing Dary Express integration from working correctly due to an account error, ensuring smoother shipping operations.

An issue where product variants were not being sent correctly to Forcelog has been resolved, ensuring accurate product data across your systems.

Easily connect your Google Forms to streamline data collection and automate workflows within our platform.

Users will now correctly receive notifications for WhatsApp calls on their Android mobile app, ensuring you don't miss important communications.

Quickly navigate directly to specific conversations or order details from external links, saving you time and improving workflow efficiency.

Searching for customers by phone number in the mobile app inbox will now correctly return results, making it easier to find and manage contacts.

Previously, users might have experienced issues when trying to view all products from WooCommerce due to pagination not functioning correctly. This has now been resolved, allowing you to seamlessly browse all your products.

The pipeline view page has been made wider, providing more horizontal space for better readability and easier management of your pipelines.

We've resolved an issue where OAuth integration pop-ups sometimes displayed incorrect connection details. You can now connect your integrations with confidence, seeing the accurate information every time.

Streamline customer support by managing tickets directly within your inbox, providing a more organized way to handle customer inquiries.

You can now create and manage your marketing campaigns directly on Instagram, expanding your reach and engagement.

In-app notifications now correctly display the customer's name, providing clearer context at a glance.

Communicate more effectively with your team using our new in-app chat, featuring text, audio, video, and call capabilities for seamless collaboration.

You can now configure a default version and specific redirect behavior after login, customizing your initial experience.

Tailor the orders page table to your needs by customizing its columns and layout, giving you more control over your data view.

Gain better insights into how orders are confirmed by tracking the specific method used, such as agent interaction or WhatsApp.

You can now quickly and securely log in to your account using your Google credentials.

Update your WhatsApp profile information, including name and photo, without leaving the Egrow platform.

Conversations previously assigned to absent users are now automatically rerouted to a designated substitute, ensuring no customer inquiry is missed.

The category option in product settings is now fully functional, allowing you to correctly assign and manage product categories.

Developers can now quickly test API interactions with new playground options to add orders, send messages, and update order stages, generating CURL commands with a single click.

The shortcut for quick replies has been fixed and is now fully functional, allowing for faster responses.

You can now manage and input your own webhook endpoints, enabling custom integrations and real-time data flow to your external systems.

Quick replies can now be configured to be relevant to specific connections and teams, improving efficiency and relevance in your communications.

A new dedicated processing center has been added to streamline and manage various operational tasks more efficiently.

Resolved an issue where new orders were not consistently showing at the top of the pipeline view, ensuring your most recent orders are always visible first.

The functionality for creating recurring expenses has been restored and is now working correctly.

Access relevant customer history, such as order creation details, directly from your inbox messages for better context during conversations.

Automations now support advanced methods like implode, JSON, and replace, giving you more flexibility and power in designing your workflows.

The 'Forgot Password' functionality in version 2 has been fixed, allowing users to reset their passwords without issues.

Order-related messages (e.g., created, blacklisted) in your inbox now feature an updated design for better readability and clarity.

Easily set up common automations with new quick install templates, such as automated follow-ups via WhatsApp, to streamline your processes.

Easily set up automated WhatsApp confirmations for new orders with our new quick install template, saving you time and ensuring customers receive timely updates.

We've resolved an issue where variant titles were not appearing in automation sheets, ensuring all product details are now visible as expected.

An issue preventing Speedaf variant information from appearing in support tickets has been resolved, providing complete order details for better support.

Our Vitex integration now supports adding parcels with stock information, providing more accurate inventory management and streamlined order processing.

We've fixed a bug in Iboga V1 where adding a product would not correctly update the order total, ensuring accurate pricing for your orders.

We've added new packaging type options to Send It V2, giving you more flexibility and accuracy when specifying shipment details.

Fixed an issue where the Facebook comments integration failed to refresh its token, ensuring your integration remains active and reliable.

After connecting Shopify, you'll now receive one-click suggestions for common automations like setting orders as fulfilled and sending orders to eGrow. This makes setting up your workflows faster and easier.

Inputs for auto-add parcel automation creation will no longer auto-fill, providing you with a cleaner and more precise setup experience.

You can now select Vitips cities from a dropdown list, making data entry quicker and more accurate.

We've improved the Quick Express integration to display more exact error messages. This helps you quickly understand and resolve any issues.

Fixed an issue where parcels were not updating to reflect new product information after an order edit. Your parcels will now accurately show the latest product details.

A new Global eGrow 'Message Received' webhook is now available. This allows your integrated systems to receive instant notifications when new messages arrive.

We've introduced new triggers and actions for Odoo leads, allowing you to automate lead creation, retrieve product, category, and customer data directly within your workflows.

We've fixed an issue that was preventing the Vitex integration from connecting properly, ensuring your data flows smoothly.

You can now easily stop any automation run that is currently queued, giving you more control over your processes.

The Digylog integration now includes support for webhooks and list statuses, allowing for more robust and flexible data synchronization and automation.

You can now withdraw your Shopify plan immediately, providing greater flexibility and control over your subscriptions.

Assigned users are now visible directly from outside the inbox in the mobile app, making it easier to see who is responsible for what at a glance.

Resolved an issue where the Digylog order sending setting would incorrectly revert from 'Add only' to 'Add and Send', ensuring your preferences are correctly saved.

The Vitips integration has been enhanced with webhook support, allowing for more flexible and automated data exchange.

We've added new capabilities to the Maystro integration, including a tracking module, webhooks, and the ability to get status updates. This provides more comprehensive visibility and automation for your Maystro-related workflows.

Quick replies in the mobile app now behave consistently with the web version. This ensures a smoother and more familiar experience across all platforms.

A new module has been added to the Egrow integration, allowing you to retrieve inbox conversations. This enhances your ability to manage and track communications directly within the integration.

We've resolved an issue where Arabic characters were not properly supported in the Olivraison integration. You can now use Arabic characters without any display problems.

We've added a new integration with Speedaff, allowing you to connect and manage your Speedaff data directly within our platform.

You can now send quick replies even faster using a new keyboard shortcut, streamlining your communication workflow.

We've resolved an issue that prevented accurate parcel tracking for Amana shipments, ensuring you can now reliably monitor your deliveries.

When creating a new order, you can now see the shipping price and associated fees directly within the form, providing more transparency upfront.

A dedicated call button is now displayed directly within your inbox conversations, making it quicker and easier to initiate calls with your contacts.

We've fixed an issue that caused delays when playing audio in the iOS app, ensuring a smoother listening experience.

You can now seamlessly add parcels, track shipments, and manage procedures directly through our new integration with Colis Prive.

We've resolved a bug that caused an error when sending a large number of messages, ensuring your conversations flow without interruption.

Save time with automatic parcel detail addition for Amana shipments, streamlining your shipping process.

Stay informed at a glance with a new notification counter displayed directly on the app icon for both iOS and Android.

You can now add conditions to your WhatsApp message templates, giving you more control over when specific messages are sent.

The 'store' and 'sales channel' fields are now optional when creating orders in the v2 mobile app, streamlining your workflow.

You can now apply a WhatsApp theme to the chat background in your mobile app inbox, making your conversations feel more familiar.

Our integration form builder now supports file uploads, allowing you to collect documents and other files directly through your forms.

A new module has been added to automatically assign orders in bulk, helping you manage your order fulfillment more efficiently.

A new module is available to automatically assign conversations in bulk, improving your team's response times and workload distribution.

The Orders Pipeline view now displays the 'amount due' instead of the 'subtotal', providing a clearer financial overview for each order.

We've added a new integration with Quick Livraison, allowing you to streamline your delivery processes with this service.

We've fixed an issue where some cities were not being displayed correctly within the AMANA integration.

We've introduced a new OAuth integration for WooCommerce, making it simpler and more secure to connect your store. This enhances data privacy and streamlines the setup process.

We've resolved an issue where orders from Add Parcel were sometimes linked to the incorrect connection. Your Parcel orders will now always be accurately associated with the right connection.

Connect your Instagram account to manage and respond to comments directly within our platform, streamlining your social media interactions.

You can now delete comments from your Facebook posts directly through our platform, giving you more control over your social media presence.

When adding tags to Shopify orders, new tags will now be appended without overwriting any existing tags, preserving your order data.

Resolved an issue where adding tags to Shopify orders was failing, ensuring your order updates are processed correctly.

Easily narrow down information on your center pages by applying date filters, helping you find relevant data faster.

Get instant help and insights directly within the app with our new AI-powered chat assistant, designed to streamline your workflows.

Create and manage your product catalog directly within the app for seamless sharing on WhatsApp.

Organize and manage your video assets with a new media library that supports different statuses (pending, approved, rejected) before use.

Send emails directly from your inbox and manage your email marketing campaigns all in one place.

We've refined the onboarding process with clearer setup steps to help you get started more efficiently.

We fixed an issue where selecting the user connection for sending messages in the Inbox was not working as expected.

You can now easily delete past conversations from your AI Chat history.

AI Chat responses are now shorter and more to the point, making it easier to quickly grasp information.

You can now provide screenshots to the AI Chat assistant for better diagnosis and context-aware assistance.

Configure the audio language and set delays for message responses for your AI Agents, allowing for more natural interactions.

We fixed a bug preventing audio recordings from being sent correctly via the chat widget.

You can now send media files from your Inbox directly through the chat widget, expanding your communication options.

Set up your confirmation center more efficiently with AI assistance, streamlining the configuration process.

You can now define specific availability schedules for your AI Agents, ensuring they operate when needed.

Orders can now be automatically created directly from WhatsApp messages, saving you time and reducing manual entry.

Your WhatsApp Catalog products will now automatically sync, ensuring your listings are always up-to-date without manual intervention.

Quickly find specific messages within your Inbox conversations using the new search functionality.

Gain more control over your WhatsApp Catalog with new capabilities to pull, push, and link products.

Leverage AI to generate quick and relevant responses directly within your Inbox chat, speeding up your communication.

You can now specify country codes in the settings for your Inbox AI Agent, improving localization and accuracy.

Experience enhanced WhatsApp calls with new AI capabilities, offering smarter interactions and support.

We've implemented OAuth2 authentication, providing a more secure and standardized way to connect your accounts.

We've resolved user interface issues and calculation errors in the analytics dashboard, ensuring more accurate data display.

You can now save and switch between multiple accounts without logging out, similar to popular email services, for greater convenience.

We've enhanced the ability to reassign conversations within the Inbox, making it smoother to manage team workloads.

You can now schedule AI Agent tasks to run at a later time, allowing for better planning and automation.

We fixed an issue where deleted users were still being assigned new conversations, ensuring proper conversation routing.

You can now use OGG audio files in your automation workflows, expanding your options for audio content.

Easily filter your Inbox conversations based on the date of the last message, helping you prioritize and find recent interactions.

We fixed a bug preventing Plan 3 users from adding additional team members due to quota constraints.

Build custom audiences and use them to send highly targeted WhatsApp campaigns, improving your outreach effectiveness.

Design and manage your WhatsApp campaigns with a new intuitive flow builder for more structured and effective communication.

View and manage confirmation center actions directly within the order timeline for better visibility and control.

In confirmation center settings, you can now enable or disable the option to reassign tasks upon failure.

A new button allows you to hide the onboarding experience for all users, providing a cleaner interface once setup is complete.

We fixed an issue where clicking 'clear number' in Inbox search disabled conversations and prevented message sending.

Sections in the left menu are now hidden if a user does not have the necessary permissions, providing a cleaner and more relevant interface.

Keep your most important conversations easily accessible by pinning them to the top of your list.

You will now only receive notifications for conversations that are visible to you and assigned to your account, reducing noise.

We resolved an issue where campaign templates incorrectly showed an 'image required' error even after an image was saved.

The WhatsApp connection name is now displayed in the call pop-up, providing clearer context for incoming calls.

When sending template messages, you will now only see relevant WhatsApp connections, simplifying the selection process.

The WhatsApp templates library now supports translations, making it easier to manage multi-language campaigns.

We've redesigned the subscription cancellation flow to be clearer and more user-friendly.

You can now update product details directly when editing an order, providing more flexibility.

Shopify integration now aligns with other app integrations, removing direct billing for a more consistent experience.

You can now retrieve and verify abandoned checkout orders directly from your Shopify store. This helps you track and recover potentially lost sales more effectively.

Previously, some conversations were being assigned to two users instead of just one, causing confusion. This fix ensures conversations are now correctly assigned to a single user.

Users of the Oscario integration with Shopify v2 reported that product variants were being sent in duplicate. This issue has been resolved, ensuring accurate variant data is now transmitted.

Previously, the 'Amount Due' field did not automatically update when you edited products within an order. It now correctly reflects changes made to products, ensuring accurate order totals.

Connect your Amana account to streamline your operations and data flow.

Generate quotes (Devis) and invoices directly from our platform through the new Odoo integration.

Integrate with Xpage to enhance your workflow and connect your services.

Connect with YouCan Ship to manage your shipping processes more efficiently.

View a more detailed breakdown of your current charges, now conveniently grouped by service.

Send SMS messages directly from the platform using our new Twilio integration.

You can now send audio messages directly from your inbox conversations, improving communication flexibility.

Integrate with Stripe to process payments seamlessly within the platform.

We've added missing statuses to the Forcelog integration, ensuring more accurate and complete tracking.

Leverage new AI agent features to automate tasks and enhance your operational efficiency.

Access dedicated features and streamline your Shopify store management with our new app.

Integrate with Facebook to manage and respond to comments directly from our platform.

You can now easily add new lines in editable text areas across all integrations for better formatting.

Resolved an issue where WhatsApp button clicks were not appearing in the inbox, ensuring consistent communication tracking.

You can now select and send multiple photos at once from the mobile app, saving time and effort.

A new contact menu has been added to the Inbox, providing easier access to contact information and actions.

Quickly view the status of your orders directly within the orders listing on the mobile app.

Connect with Gemini to leverage its capabilities within our platform.

Streamline your lead management by integrating directly with Facebook Leads.

Customers can now request our team to build custom solutions directly from the help center. Track the progress of your requests through every stage with real-time email and WhatsApp updates.