eGrow Home
Verified integration

Shopify + Navex integration

Connect Shopify with Navex in minutes and automate any workflow between them — no code, no developers, no complicated middleware. eGrow ties Shopify and Navex together over a secure API so when something happens in one, the right thing happens in the other in real time.

Sync customers, orders, statuses and any custom field between Shopify and Navex, trigger actions across both apps from a single workflow, and unify reporting in one place. Set up in 5 minutes with free white-glove onboarding.

No coding required 5-minute setup Real-time sync
Shopify logo — connect Shopify with Navex in eGrow
Shopify
via eGrow
Navex logo — connect Shopify with Navex in eGrow
Navex
17
Triggers
33
Actions
Example workflows

Things you can automate between the two.

Pick a flow to start from, customise it in eGrow's no-code builder, and turn it on.

Capabilities

Every trigger and action across both apps.

Shopify
App
Shopify
Triggers · 17
  • New Order Created
  • Order Deleted
  • Checkout Creation
  • Checkout Deletion
  • Checkout Update
  • Order Updated
  • New Cancelled Order
  • new Customer
  • New Draft Order
  • New Fulfilled Order
  • New Paid Order
  • New Refund
  • New Product
  • Updated Inventory
  • Updated Product
  • Updated Customer
  • New Fraudulent Order
Actions · 32
  • Set Order as Paid
  • Update tracking
  • Update Existing Tracking
  • Mark Order As Paid
  • Create Refund
  • Cancel Order
  • Delete Order
  • Add Custom Item to Order
  • Create Customer
  • create draft order
  • Create Order
  • Set Order as Fulfilled
  • Create Product Variant
  • Create Gift Card
  • Update Inventory Quantity
  • update inventory item
  • Publish Product
  • Update Customer
  • Update Product Variant
  • Update Order
  • Update Product
  • Find Orders
  • Find Customers
  • Find Order Transactions
  • Find Products
  • Find Or Create Product
  • Find Or Create Customer
  • Get Fulfillment Orders by Order ID
  • Cancel Fulfillment
  • Close Order
  • Re-open order
  • Fulfillment Tracking Info Update
Navex
App
Navex
Triggers · 0
No triggers available yet.
Actions · 1
  • Add Parcel
Explore more combinations

Pair Shopify or Navex with another app.

Overview

How the Shopify + Navex integration works

The Shopify and Navex integration connects Shopify to Navex through eGrow's no-code automation engine. You build a workflow once — pick a trigger from Shopify, choose an action in Navex, map the fields — and eGrow keeps both apps in sync from then on, in real time, with no developers required.

Common things teams automate between Shopify and Navex: sync new Shopify records into Navex, push Navex updates back to Shopify, fan out one event in Shopify into multiple actions across Navex, alert your team in chat when something breaks, and unify customer data so both systems see the same source of truth.

Setup takes about 5 minutes. Sign up for eGrow, authorise Shopify, authorise Navex, drag-and-drop a workflow between them and turn it on. Free white-glove onboarding is included with every plan — a real account manager will build your first workflow with you over a screen-share.

eGrow is purpose-built for e-commerce and operations teams: the Shopify + Navex integration runs alongside 100+ other integrations, so you can chain Shopify, WooCommerce, WhatsApp, FedEx, DHL and more into the same workflow when you need them. Everything runs in one secure, GDPR-compliant environment with full run logs, retries on failure and OAuth-based access control.

Popular workflows between Shopify and Navex

FAQ

Common questions about the Shopify + Navex integration.

How do I connect Shopify with Navex? +

Sign up for eGrow, authorise both Shopify and Navex from the Integrations panel, then build a no-code workflow between them. The whole setup takes about 5 minutes.

What can I sync between Shopify and Navex? +

Any data either app exposes via triggers and actions: new order created, customer records, orders, statuses and more. The full list is below.

Is the Shopify + Navex integration free? +

It's included with every eGrow plan — connection costs nothing extra. You only pay your normal Shopify and Navex plans on each side.

Do I need coding skills? +

No. eGrow's automation builder is fully no-code. You select a trigger, pick an action, map the fields, and turn the flow on.

Can I add more apps to the same workflow? +

Yes. Once Shopify and Navex are connected, you can chain any other eGrow integration into the same automation — Shopify, WooCommerce, WhatsApp, FedEx and 100+ more.

How fast does data sync between Shopify and Navex? +

Real time. eGrow uses webhooks where Shopify and Navex support them, otherwise polls every 1–5 minutes. Most workflows complete end-to-end in under 2 seconds, so changes in one app reach the other almost instantly.

Is the Shopify + Navex integration secure and GDPR compliant? +

Yes. Data flowing between Shopify and Navex is encrypted in transit (TLS 1.2+) and at rest, each app is authorised using whichever method it officially supports (OAuth, API key, or signed webhook), and eGrow is GDPR-compliant with optional regional data residency. We sign DPAs on request.

What happens if Shopify or Navex returns an error? +

eGrow retries failed API calls with exponential back-off, deduplicates retries, and surfaces the exact error from Shopify or Navex in the run log so you can fix it. You'll get an email if a workflow keeps failing — no silent drops.

Can I connect multiple Shopify and Navex accounts? +

Yes — authorise as many Shopify and Navex workspaces as you need and route each automation to the right pair. Useful for agencies, multi-brand operators, and dev/staging environments.

Start today

Wire Shopify into Navex in 5 minutes.

Sign up, authorise both apps, and turn on the workflow. Free white-glove setup with every plan.

Free account-manager setup · 7-day money-back guarantee, no questions asked
Need help? Choose an option
AI Agent Instant answers on WhatsApp Call us +212 808 508 211 Mon–Fri · 8 AM–5 PM (GMT+1)