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Abandoned Cart Recovery

Recover the carts email loses — automatically, over WhatsApp.

Turn lost sales into revenue with automated WhatsApp reminders. Send personalized messages with product images, prices and discount codes — opened in minutes, not ignored like email — and win back up to 35% of abandoned carts on autopilot.

Live in under 5 minutes GDPR compliant 7-day money-back guarantee
YS Your Store
Hi Sarah! 👋 You left some amazing items in your cart:
Wireless Headphones
$79.99
Phone Case
$19.99
Complete your order in the next 15 minutes and get 15% off!
Use code: SAVE15
Complete my order

Why stores switch cart recovery to WhatsApp

35%
of abandoned carts recovered
95%
WhatsApp open rate vs 18% email
4x
more effective than email
<3 min
average time to read a message

Typical results reported by stores using eGrow. Your numbers depend on your products, market and setup.

Powerful features

Everything you need to recover abandoned carts.

A complete recovery system that sends the right message at the right time to maximize revenue won back.

Real-time cart tracking

  • Detect abandonment instantly
  • Automatic customer data sync
  • Order status integration

Multi-step recovery sequence

  • Gentle reminder, offer, last chance
  • Personalized timing
  • Stops when the order completes

Message customization

  • Fully editable content & timing
  • Match your brand voice
  • Control number of messages

Product images & details

  • Show the exact items left behind
  • Prices and direct checkout link
  • Personalized with customer name

Discount codes

  • Personalized incentive codes
  • Time-limited offers
  • Tip hesitant buyers over the line

Real-time analytics

  • Track recovery rate & revenue
  • Per-message performance
  • Optimize for better results
Smart 3-step sequence

The right message at the right moment.

A proven automation flow that catches shoppers while intent is still high — and follows up only if needed.

Wait 15 minutes

Message 1: Gentle reminder

A friendly nudge with the cart contents — give the customer time to return naturally.

Wait 1 hour

Message 2: Discount offer

An incentive with a limited-time discount code to tip the sale over the line.

Wait 23 hours

Message 3: Last chance

A final urgency message with scarcity — the last attempt within 24 hours total.

Quick setup

Live in under 5 minutes.

01

Connect your store

Link your store to eGrow with our secure integration — no coding required.

02

Connect WhatsApp

Link your WhatsApp Business account using our simple integration wizard.

03

Customize messages

Set your message content, timing, discounts and the number of reminders.

04

Activate automation

Turn it on and start recovering abandoned carts immediately.

FAQ

Cart recovery questions, answered.

How does WhatsApp abandoned cart recovery work? +

When a customer adds items to their cart but doesn't complete checkout, eGrow automatically detects the abandonment and sends a sequence of personalized WhatsApp messages — with the customer's name, their exact cart contents, product images and a direct link back to checkout. No manual work required.

Why does WhatsApp beat email for cart recovery? +

WhatsApp messages are typically read within minutes, while recovery emails often sit unopened for hours or land in spam. WhatsApp feels like a personal conversation rather than marketing, so customers are far more likely to engage — recovery rates are commonly several times higher than email.

What does the recovery sequence look like? +

A proven three-step flow: a gentle reminder with the cart contents shortly after abandonment, a discount offer a bit later to add incentive, and a final last-chance message with urgency. You can fully customize the content, timing and number of messages.

Can I customize the recovery messages? +

Yes. Fully customize message content, timing, the discount offers and the sequence to match your brand and strategy. Messages are personalized with the customer's name, cart contents and purchase history automatically.

Can I include discount codes and product images? +

Absolutely. Add product images so customers instantly remember what they left behind, and include personalized discount codes to tip the sale over the line — both proven to lift recovery rates.

How quickly can I set it up for my store? +

Setup takes only a few minutes. Connect your store to eGrow, link your WhatsApp Business account through the integration wizard, turn on the automation and start recovering carts right away — no coding required.

Is WhatsApp cart recovery compliant? +

Yes. Our system is built around WhatsApp Business API policies and only messages customers who have a WhatsApp number, with data handled in line with privacy regulations. You stay compliant while you recover revenue.

What happens if customers don't respond? +

The sequence handles it for you — if there's no response, eGrow follows up with the next message at the right time, then a final attempt. If they return and complete the order, the sequence stops automatically. Backed by a 7-day money-back guarantee.

Stop losing money to abandoned carts.

Turn on automated WhatsApp recovery and win back sales email never reaches — live in under 5 minutes. Backed by a 7-day money-back guarantee.

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