Gerencie interações com clientes automaticamente via WhatsApp. Responda perguntas, faça pedidos e forneça atualizações sem intervenção humana.
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Our AI Agent provides powerful automation capabilities to enhance your customer service and streamline your operations.
Provide instant responses to customer inquiries at any time, even outside business hours, weekends, and holidays.
Take new orders directly through WhatsApp conversations without human intervention.
Access your store's data to provide personalized customer experiences.
Our WhatsApp AI Agent can handle a wide range of customer interactions, from answering questions to processing orders.
Creates and saves new orders using customer and product details, then displays an order summary for confirmation.
Example:
"I'd like to order the black t-shirt in XL size."
After a new order is created and the customer confirms that all information is correct, this function initiates fulfillment.
Example:
"Yes, all the information is correct. Confirm my order."
Cancels an order using its order number along with a provided cancellation reason.
Example:
"I want to cancel my order #12345. Wrong size."
Provides tracking and delivery details including shipping and delivery person info for an order using its number.
Example:
"Where is my order #12345? Has it shipped?"
Retrieves basic order details including customer info and purchased products using an order number.
Example:
"Can you tell me about my order #12345?"
Updates an existing order's address, city, or other details using the provided order number.
Example:
"Change the address for order #12345."
Automatically detects product names or keywords from customer messages and returns matching products. Can translate keywords if necessary.
Example:
"Do you have black t-shirts in XL size?"
Retrieves detailed product data including availability, pricing, and variants using the product SKU.
Example:
"Tell me about product SKU-12345. Is it in stock?"
Returns the last 10 orders placed by a customer or retrieves the most recent order.
Example:
"Show me my order history"
Replaces current products in an order or adds additional products to an existing order.
Example:
"Change the size in order #12345"
Our AI Agent connects with your existing systems to provide a unified customer experience.
Agente de IA
Integrate with popular e-commerce platforms like Shopify, WooCommerce, and Magento to access product catalogs and process orders.
Connect with shipping services like FedEx, UPS, and DHL to provide real-time tracking information to your customers.
Sync with your CRM to access customer profiles, purchase history, and preferences for personalized interactions.
Connect to your inventory system to provide accurate stock information and prevent orders for out-of-stock items.
Our AI Agent uses advanced natural language processing to understand and respond to customer inquiries via WhatsApp.
Customer sends a message to your WhatsApp business number with a question, order request, or status inquiry. The AI can process text, audio, and photo messages.
Our AI analyzes the message, understands the intent, and retrieves relevant information from your systems. It can translate messages if needed.
The AI provides an accurate, helpful text response to the customer, taking action when needed or escalating to a human agent for complex issues.
See how our AI Agent compares to traditional human customer support.
| Feature |
Agente de IA
|
Human Support
|
|---|---|---|
| Disponibilidade |
24/7/365
|
Limited by working hours
|
| Response Time |
Instant (seconds)
|
Minutes to hours
|
| Handling Multiple Customers |
Ilimitado
|
Limited capacity
|
| Consistency |
Always consistent
|
Varies by agent
|
| Acesso aos Dados |
Instant access to all systems
|
May need to search
|
| Cost |
Pay-as-you-go pricing
Only pay for what you use
|
High ongoing costs
Salaries, benefits, training
|
| Complex Problem Solving |
Escalates when needed
|
Strong
|
| Emotional Intelligence |
Programmed responses
|
Natural
|
Discover how our AI Agent can transform your customer service and boost your business.
Connect with over 2 billion WhatsApp users worldwide, making it the most accessible platform for customer communication.
Exchange images and read voice messages to provide comprehensive customer support.
Build trust with customers through an official WhatsApp Business account with a green verification badge.
Reduce customer service costs by up to 70% by automating routine inquiries and allowing your team to focus on complex issues.
Convert more inquiries into sales with instant responses and personalized product recommendations.
Gain valuable insights from customer conversations to improve products, services, and marketing strategies.
Our AI agent securely accesses your business data to deliver personalized, intelligent customer interactions.
The AI agent has complete access to your order database, allowing it to process and manage customer orders efficiently.
Your AI agent learns from every customer interaction to provide personalized service based on their history.
The AI maintains context throughout conversations for natural, human-like interactions with your customers.
Join our growing community of businesses using eGrow's AI Agent to provide exceptional customer service 24/7.