Stop losing COD orders to failed deliveries. The instant an order arrives, eGrow confirms it over WhatsApp with one-tap confirm, edit and cancel — or routes it to your call queue — verifies the address and follows up automatically. Confirm more orders and ship the same day.
What stores see after switching on auto-confirmation
Typical results reported by stores using eGrow. Your numbers depend on your products, market and setup.
Calling every customer by hand is slow, expensive and full of leaks. The orders you can't confirm fast are the orders that fail.
COD orders fail when customers can't be reached or never committed — and you pay the shipping both ways.
Staff burn hours calling customers, and orders sit unconfirmed for 24–48 hours before they move.
Every unconfirmed order is margin walking out the door — at scale it adds up fast.
WhatsApp and call working together, with verification and follow-ups, so no order slips through.
A customer orders from your store — the order imports into eGrow instantly.
An instant message goes out with order details and one-tap action buttons.
The customer confirms, edits or cancels — or your agent confirms by call.
Confirmed orders move straight to fulfillment, the same day.
Automatic order confirmation sends each new order to the customer the moment it's placed — over WhatsApp with one-tap confirm, edit and cancel buttons, or via a focused call queue for your agents. The customer's choice updates the order status and triggers the next step automatically, so confirmation happens in minutes instead of hours of manual calling.
When an order arrives, eGrow instantly sends a WhatsApp message with the order details and action buttons. The customer taps Confirm, Edit or Cancel. Confirmed orders move straight to shipping; edits and cancellations route into the right workflow — all with no manual work from your team.
Most COD failures happen because the customer was never reached or never really committed. Confirming up front over WhatsApp or by call — and verifying the address — filters out bad orders before they ship, so you stop paying shipping on parcels that come straight back.
Yes. Alongside WhatsApp, eGrow gives your team a focused call queue to confirm orders and verify addresses. If a customer doesn't reply on WhatsApp, automatic follow-ups and the call workflow make sure the order still gets confirmed.
Yes. Personalize message content, button labels and the whole workflow to match your brand. Include product images and order details, and set automatic follow-ups for customers who don't respond the first time.
eGrow connects with major e-commerce platforms and your couriers, so orders import automatically, get confirmed, and flow straight to fulfillment — a complete loop from purchase to delivery with no manual hand-offs.
Yes. Automatic confirmation runs 24/7 and scales with you — handling spikes without adding staff, while your team focuses only on the orders that need a human touch.
Most stores are live in under 10 minutes. Connect your store, set your confirmation messages and rules, and new orders start auto-confirming right away. Backed by a 7-day money-back guarantee.
Switch on automatic WhatsApp and call confirmation and confirm more orders the same day — live in under 10 minutes. Backed by a 7-day money-back guarantee.
