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WhatsApp AI Agent
Official WhatsApp Business API

Your 24/7 AI agent that sells and supports on WhatsApp.

Never miss a customer or a sale again. eGrow's AI agent replies instantly in 20+ languages, answers questions, recommends products, takes orders, qualifies leads and books appointments — trained on your business, handing off to your team when it matters.

Trained on your business 20+ languages Free setup support
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The business impact of an always-on AI agent

−60%
lower support cost per conversation
+35%
higher conversion from instant replies
<5s
average response time, day or night
24/7
coverage, in 20+ languages

Typical results reported by businesses using eGrow. Your numbers depend on your volume, market and setup.

AI-powered business communication

Your 24/7 digital business assistant.

A WhatsApp AI agent chats with your customers in natural language — like your best rep, but instant, tireless and multilingual. It understands what people want, answers grounded in your real business knowledge, and only involves a human when it should.

How it works

From customer message to resolved, in seconds.

01

Customer messages

A customer sends a WhatsApp message — a question, a product enquiry, an order or a booking request.

02

AI processing

The agent understands the intent and pulls the right answer from your catalog, prices, policies and knowledge.

03

Instant reply

It replies in seconds in the customer's language, takes the action — and hands off to your team if needed.

Transformative capabilities

More than a chatbot — a real team member.

Always available

Replies 24/7/365 — nights, weekends and holidays — so you never miss a customer or a sale.

Multilingual

Understands and replies in 20+ languages, including Arabic and Darija, with automatic detection.

Lightning fast

Answers in seconds, handling unlimited conversations at once without queues or hold times.

Human collaboration

Hands off to your team with full context the moment a conversation needs a person.

Business knowledge

Trained on your catalog, prices, policies and FAQs — answers grounded in your real data, never invented.

Performance analytics

See conversations, resolution rate, conversions and CSAT — and keep improving the agent.

Without an AI agent
  • Staffing limitations — You can't have agents online around the clock — and after-hours messages wait until tomorrow.
  • Missed sales opportunities — Customers ready to buy go quiet — or to a competitor — when no one replies fast enough.
  • Language barriers — International and local customers get stuck when no one speaks their language.
  • Repetitive inquiries — Your team burns hours on the same questions instead of high-value work.
With eGrow AI agent
  • 24/7 virtual assistant — Always online, capturing sales and answering customers at every hour.
  • Instant response time — Replies in seconds, so buyers never cool off waiting.
  • Multilingual support — Speaks your customers' language automatically, local and global.
  • Automated routine tasks — Clears the repetitive questions so your team focuses on what matters.
What it does

One agent for sales, support and marketing.

Sales & orders

Recommends products, answers buying questions and takes orders right inside the chat.

Customer support

Resolves the common questions instantly and escalates the rest to your team.

Appointment booking

Checks availability and books appointments and consultations automatically.

Lead qualification

Asks the right questions, scores leads and captures their details for your team.

FAQ handling

Answers your most common questions accurately, 24/7, in any language.

Promotions & marketing

Shares offers, catalogs and follow-ups that turn conversations into sales.

Live the same day

Set up your AI agent in three steps.

01

Connect your WhatsApp

Link your WhatsApp Business number — keep your existing one, on the official API.

02

Customize your AI

Point it at your catalog, policies and FAQs, set its tone and your hand-off rules.

03

Go live & monitor

Switch it on and watch conversations, conversions and CSAT in your dashboard.

Free setup support — our team helps you train and launch your agent so it's right from day one.

Why WhatsApp

Meet customers where they already are.

2.7B+ active users

The world's most-used messaging app, across 180+ countries.

Customers prefer it

People reply to WhatsApp far more than email or phone calls.

Rich media support

Images, video, documents, location and buttons — not just text.

Verified business account

Your verified name and green tick build instant trust.

Who it's for

Built for any business that talks to customers.

E-commerce & retail
SaaS & technology
Professional services
Healthcare
Restaurants
Education
Real estate
Financial services
Travel & hospitality
Legal services
Logistics & courier
Events & ticketing
Automotive
Home services
Marketplaces
Any service business
FAQ

AI agent questions, answered.

What is a WhatsApp AI agent? +

A WhatsApp AI agent is an always-on assistant that chats with your customers on WhatsApp in natural language — answering questions, recommending products, taking orders, qualifying leads and booking appointments — just like a great human rep, but instantly and 24/7. eGrow's agent runs on the official WhatsApp Business API and is trained on your own business.

How does the AI learn about my business? +

You point it at your knowledge — product catalog, prices, policies, FAQs, past conversations and any documents you upload — and it answers grounded in that, never making things up. You can add custom instructions per topic and update its knowledge any time; changes take effect immediately.

Can it hand conversations to a human? +

Yes. The AI handles routine questions instantly and escalates to your team the moment a conversation needs a person — with full context, so the agent picks up without making the customer repeat themselves. You set the rules for when to hand off.

What languages does it support? +

20+ languages, including Arabic and Darija, with automatic language detection. It replies to each customer in their own language and keeps the tone appropriate, so you can serve local and international customers from one number.

What can the AI agent actually do? +

Answer FAQs, recommend and sell products, take and confirm orders, qualify and capture leads, book appointments, send promotions, share catalogs and media, and follow up — all inside the chat. It works for sales, support and marketing at the same time.

Does it use the official WhatsApp Business API? +

Yes — eGrow is built on Meta's official WhatsApp Business API, so it's stable, compliant and safe from the bans that affect unofficial tools. You use your verified business name and can keep your existing number.

Which businesses is it for? +

Almost any business that talks to customers — e-commerce, SaaS, professional services, healthcare, restaurants, education, real estate, finance, travel, automotive, logistics and more. If you answer the same questions or take orders over chat, the AI agent pays for itself fast.

How long does it take to set up? +

Most businesses go live the same day. Connect your WhatsApp number, point the AI at your knowledge, set your tone and hand-off rules, and it starts replying — with free setup support to get it right.

Give every customer an instant answer — and every sale a chance.

Connect your WhatsApp, train your agent on your business and go live the same day. Backed by a 7-day money-back guarantee — so there's nothing to lose.

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