Transform guest experiences with instant, personalized WhatsApp support. Boost satisfaction, save costs, and never miss a booking opportunity again.
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Your intelligent virtual concierge that never sleeps, speaks every language, and delivers exceptional guest experiences through WhatsApp.
A WhatsApp AI Agent is a sophisticated virtual assistant that connects to your WhatsApp Business account, using artificial intelligence to instantly respond to guest inquiries, process bookings, and provide personalized service—all through the world's most popular messaging platform.
Powered by ChatGPT technology, it understands natural language, maintains context throughout conversations, and can handle complex requests with human-like understanding while operating 24/7/365 without breaks or staffing costs.
Guests send inquiries through WhatsApp—the same app they already use daily—no downloads or logins required.
ChatGPT-powered AI understands intent, context, and sentiment, accessing your business data to formulate perfect responses.
Guests receive immediate, accurate, and helpful responses that feel natural and personalized to their needs.
Responds 24/7/365, even at 3 AM when your competitors are sleeping, never missing a booking opportunity
Speaks 100+ languages fluently, delighting international guests and removing language barriers to service
Responds in seconds, not hours, capturing every booking opportunity and increasing conversion rates
Seamlessly escalates complex issues to your staff when needed, ensuring guests always receive appropriate assistance
Customized with your specific property details, policies, and offerings to provide accurate, consistent information
Tracks conversation metrics, guest satisfaction, and booking conversions to continuously improve performance
Reduction in operational costs
Availability without staffing costs
Increase in booking conversions
Guest satisfaction rating
Imagine having your most knowledgeable staff member available 24/7, who never takes breaks, speaks every language perfectly, and can handle unlimited guests simultaneously—that's what our WhatsApp AI Agent delivers.
— The Future of Hospitality Service
Handle room reservations, modifications, and cancellations automatically through simple text conversations
Process room service orders, housekeeping requests, and amenity inquiries without staff intervention
Provide recommendations for restaurants, attractions, and transportation options in the local area
Streamline arrival and departure processes with automated instructions and digital assistance
Answer common questions about amenities, policies, and services instantly at any time
Offer room upgrades, special packages, and personalized promotions based on guest preferences
Guest at 2:45 AM:
"I've lost my room key and I'm locked out. Can someone help me?"
AI Concierge at 2:45 AM:
"I'm sorry to hear that. I'll help you right away. Please provide your name and room number, and I'll notify our night manager to bring you a new key. You can wait in the lobby, and someone will assist you within 5 minutes."
Chinese Guest:
"我想预订一张餐厅的桌子，今晚7点，两个人。"
(I'd like to book a table at the restaurant for tonight at 7pm for two people.)
AI Concierge:
"好的，我已为您预订了今晚7点在我们的主餐厅的两人桌。您有任何特殊要求吗，例如靠窗的座位？"
(I've booked a table for two at our main restaurant for tonight at 7pm. Do you have any special requests, such as a window seat?)
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Hours of Support
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Billion WhatsApp Users
Potential Guest at 1:30 AM:
"Do you have availability for tomorrow night?"
Hotel:
No response until 9:00 AM
Guest books with competitor
Potential Guest at 1:30 AM:
"Do you have availability for tomorrow night?"
AI Concierge at 1:30 AM:
"Yes, we have 3 room types available. Would you prefer a Standard King ($199), Deluxe Queen ($249), or Suite ($349)?"
Guest books immediately
Hotels and travel agencies struggle to maintain 24/7 customer service with limited staff, especially during peak seasons and night shifts.
Potential guests often abandon bookings when they don't receive immediate responses to their inquiries, resulting in lost revenue.
International travelers face communication challenges when staff doesn't speak their language, leading to frustration and misunderstandings.
Staff spends valuable time answering the same basic questions about check-in times, amenities, and directions instead of focusing on personalized service.
Our AI agent provides round-the-clock service without breaks, vacations, or shift changes, ensuring guests always receive immediate assistance.
Capture every booking opportunity with immediate responses to inquiries, even during peak periods when human staff would be overwhelmed.
Communicate with guests in over 100 languages, providing seamless service to international travelers without language barriers.
Free up your staff from answering repetitive questions so they can focus on delivering exceptional in-person experiences that create lasting impressions.
2B+
Active Users
180+
Countries
100B+
Messages Daily
5B+
Business Messages
Travelers can message your hotel from anywhere in the world without international SMS fees
Guests can contact you even without a local SIM card, using hotel or public Wi-Fi
Share room photos, maps, menus, and documents directly in the conversation
Green verification badge builds trust with guests who know they're talking to your official account
Meet your guests where they already are - on the world's most popular messaging platform.
WhatsApp is used by over 2 billion people in 180+ countries, making it the perfect channel to reach your guests without requiring them to download another app.
International travelers rely on WhatsApp while abroad for its reliability, low cost, and ability to work on any network, making it their preferred communication channel.
Share images, documents, location pins, and voice messages with guests, providing a comprehensive communication experience beyond simple text.
Guest:
"I'd like to book a room for 2 adults and 1 child for next weekend."
AI Concierge:
"I'd be happy to help you book a room. We have several family-friendly options available for next weekend:
All include breakfast. Which would you prefer?"
Guest:
"Can you recommend some good restaurants near the hotel? We're celebrating our anniversary."
AI Concierge:
"Happy anniversary! Here are some romantic restaurants within walking distance:
Would you like me to make a reservation at any of these for you?"
Our WhatsApp AI Concierge handles a wide range of guest interactions through simple text conversations.
Simple setup, powerful results - get started in minutes with our WhatsApp AI solution.
Link your WhatsApp Business API through your META Business Manager. Our team will guide you through the process.
Tailor your AI Concierge with your hospitality business information, services, and brand voice.
Activate your AI Concierge and start engaging with guests instantly. Monitor performance from your dashboard.
Need help with setup? Our team provides complimentary onboarding assistance.
Schedule Setup CallWe don't just sell you software - we ensure your success. Our team will handle the technical setup, customize your AI, and train your staff at no additional cost.
You focus on your guests, we'll handle the technology.
Our AI responds to guest inquiries in real-time, but doesn't automatically integrate with your systems. Your team can review conversation history and take appropriate actions based on guest requests.
This human oversight ensures quality control while still providing the immediate response benefits of AI technology.
Our solution is designed for all types of hospitality businesses looking to enhance guest communication.
From boutique hotels to luxury resorts and international chains, our AI Concierge helps properties of all sizes deliver exceptional guest service.
"Perfect for properties looking to enhance guest satisfaction while reducing front desk call volume and operational costs."
Travel agencies and tour operators can provide instant responses to client inquiries, increasing booking conversions and client satisfaction.
"Ideal for agencies looking to scale their customer service capabilities without increasing headcount."
Property managers and vacation rental owners can provide professional, responsive service without being available 24/7 personally.
"Perfect for property managers handling multiple units who need to provide consistent service across all properties."
Cruise operators can enhance pre-boarding experiences and provide information to passengers before, during, and after their voyage.
"Excellent for cruise lines wanting to enhance passenger communication and reduce call center volume."
Handle reservations, special requests, menu inquiries, and dietary accommodations through WhatsApp.
Help passengers with bookings, schedules, delays, and travel information for planes, trains, buses, and ferries.
Provide information about opening hours, ticket prices, special events, and handle group booking inquiries.
Get your own AI Concierge with our affordable pricing plans designed for hospitality businesses of all sizes.
$29/month
Base subscription
Plus AI tokens usage
We use ChatGPT as our AI server for the most advanced natural language capabilities
Our plans include WhatsApp Business API connection, AI customization, and a user-friendly dashboard to monitor all conversations. Scale your plan as your business grows.
View Detailed PricingNeed a custom solution? Contact our sales team for a personalized quote.
Experience the exact same AI agent you can have for your business
Ready to get your own AI Concierge?
Get Started NowJoin forward-thinking hospitality businesses using our WhatsApp AI Concierge to provide exceptional service 24/7/365.
Our team is ready to help you implement your WhatsApp AI solution.